Organizational Behavior and Dynamic Management - Management Assignment

Internal Code : MAS462

Management Assignment

Question :

What propelled 7-Eleven to bring about a culture of intimidation and underpayment to its employees? Propose changes which could be applied and implemented to overcome this drawback in the future.

• Introduction to 7 Eleven and is business model in Australia

(How the franchising models works for 7 Eleven, their profit for the last couple of years and what they offer franchisees to take up opening a 7 Eleven store)

• A general overview of the problem being addressed.

(How did stores across 7 Eleven start underpaying and intimidating its employees, a 24 hour operation with staff costs being significant, a rationale how this has become an organizational behavior issue within 7 Eleven franchisees)