Organizational Behaviour Susan Sheppard Case Study - Management Assignment Help

Assignment Task:

Task:

Introduction
This project will ask you to apply some of the materials covered in the course to a rather difficult situation that has arisen between Susan Sheppard and Alexandra Woodward, two employees of the Word-of-Mouth Marketing Group. You can review the video located in the “Manager Hot Seat” portion of Connect, called “Video: Workplace Bullying – Manager/Employee Meeting”.
http://canmedia.mheducation.ca/college/olcsupport/_ManagerHotSeatVideos/VidPlayer.p hp?vid=hsnepo
A transcript of the video can be found at:
http://canmedia.mheducation.ca/college/olcsupport/_ManagerHotSeatVideos/TXT/hsnep o.txt

Scenario Description
Overview

Susan Sheppard, Creative Design Manager at Word-of-Mouth Marketing Group, is consistently bullied by her colleague, Alexandra Woodward, the boss's sister. Alexandra has been working at the firm a little over a month, after quitting her job as a Rare Artifacts Curator at the Museum of Indigenous Culture. During her short time at Word-of-Mouth, she has shown a propensity for “self-governance” and defiance. Extra work has been heaped on Sheppard, and she has had to face sarcasm and a constant barrage of inappropriate comments from her newly appointed subordinate.

Profile

•  Susan Sheppard, Creative Design Manager, Word-of-Mouth. Sheppard has been at Word-of-Mouth for four and a half years and was appointed manager of the Creative Design Department seven months ago.
•  Alexandra Woodward, Creative Design, Word-of-Mouth. Woodward is the boss’s sister and is the newest and least qualified recruit.

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