Othm Level 6 Diploma in Health and Social Care Management

Personal and Professional Development in Health and Social Care

Unit Aims

The aim of this unit is to introduce learners to the principles of reflective practice and personal and professional development in relation to their role as a health and social care manager. The unit also enables learners to apply these principles to develop their career as health and social care managers.

Task 1: Development Plan

Instructions: You should evaluate your own practice within a health / social care environment and use the findings to produce a personal development plan. Your plan should:

• Assess current skills ability and learning style. 
• Evaluate the effectiveness of the development plan in relation to own growth as a health and social care manager.

Task 2: Reflective Essay

Instructions: Write an essay about reflection of your own practice within a health / social care environment. In your reflective account you should: 

• Consider the nature of the various professional relationships within health and social care. 
• Consider how effectively you contribute to working with others. 
• Explain how you respond to barriers to effective teamwork. 
• Review ways of resolving professional conflict. 
• Evaluate how you promote and support the rights of the individual. 
• Discuss ways in which can improve your own contribution to the effectiveness of team working.

Managing Quality in Health and Social Care Settings

Unit Aims

The aim of this unit is to develop learners’ understanding of different perspectives of quality in relation to health and social care service provision. The unit also addresses how this is evaluated in order to improve services and empower and involve service users.

Task 1: Briefing Report 

Instructions: Write a briefing report about quality systems in a health and social care environment. In your briefing report you should: 

• Evaluate the impact of poor quality and standards on health and social care provision. 
• Analyse barriers to the delivery of quality in health and social care services. 
• Evaluate the effectiveness of quality systems, policies and procedures used in a health and social care setting. 
• Suggest ways in which health and social care services could improve quality of service provision.

Task 2: Presentation

Instructions: You are required to prepare a presentation to show that you have an understanding about different perspectives of quality in a health and social care seating and have knowledge about strategies for achieving quality in health and social care services. Prepare a presentation with speaker notes to:

• Explain stakeholder roles in relation to quality and standards in health and social care settings.
• Explore the role of external agencies in setting and maintaining standards.
• Explain ways in which quality can be measured in health and social care.
• Discuss the contribution of service users in evaluating service provision in health and social care.

Task 3: Report

Instructions: Prepare a report to:

• Evaluate approaches to implementing quality systems.
• Evaluate methods for assessing health and social care quality of service provision.

Principles of Leadership and Management

Unit Aims

The aim of this unit is to develop learner’s leadership and management knowledge and skills, underpinning their practice as effective health care professionals. The unit introduces the management of teams and approaches to dealing with complex situations, providing quality service outcomes through effective practice and policy implementation.

Task 1: Risk Assessment 

Instructions: You are required to show that you have a clear understanding about the role of risk assessment in health and social care service provision. With reference to the principles of risk assessment, undertake a risk assessment relating to one aspect of health and safety policy in a health and social care practice. The risk assessment should explain the principles of risk assessment and examine how risk assessment informs care planning.

Task 2: Essay

Instructions: Undertake a critical reflection of the effectiveness of these health and safety policies and the responsibilities of management in relation to health and safety within health and social care. Consideration should be given to the promotion of a positive, healthy and safe culture.

Summary of Assessment Requirements

The assessments covered three core units in Health and Social Care:

1. Personal and Professional Development in Health and Social Care

• Aim: Introduce reflective practice and personal/professional development in relation to managerial roles.
• Tasks:
  • Development Plan: Evaluate current skills, learning styles, and create a plan for professional growth.
  • Reflective Essay: Reflect on professional relationships, teamwork, barriers, conflict resolution, rights of individuals, and personal contributions to team effectiveness.

2. Managing Quality in Health and Social Care Settings

• Aim: Understand perspectives on quality, evaluate services, and involve service users in quality improvement.
• Tasks:
  • Briefing Report: Evaluate impacts of poor quality, barriers, effectiveness of quality systems, and suggest improvements.
  • Presentation: Demonstrate understanding of stakeholder roles, external agencies, quality measurement, and service user contributions.
  • Report: Evaluate approaches to implementing quality systems and methods for assessing service quality.

3. Principles of Leadership and Management

• Aim: Develop leadership and management knowledge to effectively manage teams and ensure quality service outcomes.
• Tasks:
  • Risk Assessment: Conduct a risk assessment, explaining principles and how it informs care planning.
  • Essay: Reflect critically on effectiveness of health and safety policies, management responsibilities, and promotion of a safe culture.

Key pointers across assessments:

• Evaluation of skills, knowledge, and practices.
• Evidence-based reflection and professional development planning.
• Assessment of quality systems and risk management in health and social care.
• Understanding leadership, management, and teamwork principles.

Approach Taken by the Academic Mentor

The Academic mentor guided the student step by step to ensure each assessment task was addressed effectively:

Step 1: Development Plan and Reflective Practice

• Guidance: The mentor encouraged the student to perform a self-assessment of skills, learning styles, and current professional practices using structured templates.
• Implementation: Identified gaps in professional development, analyzed strengths and weaknesses, and outlined realistic action plans for skill enhancement.
• Outcome: A clear, evidence-based development plan demonstrating self-awareness and career progression strategy.

Step 2: Reflective Essay

• Guidance: The mentor helped the student organize reflections around key professional relationships, teamwork, barriers, conflict resolution, and individual rights.
• Implementation: Used reflective models (e.g., Gibbs’ Reflective Cycle) to analyze past experiences and propose improvements.
• Outcome: A structured reflective essay showing critical thinking, professional insight, and practical strategies for improvement.

Step 3: Managing Quality

• Guidance: The mentor introduced frameworks to evaluate quality systems, analyze barriers, and measure effectiveness in health and social care settings.
• Implementation: The student researched case studies, external regulations, and stakeholder perspectives to prepare briefing reports, presentations, and evaluative reports.
• Outcome: Comprehensive assessment outputs demonstrating understanding of quality, stakeholder roles, and strategies for service improvement.

Step 4: Leadership, Risk Assessment, and Health & Safety

• Guidance: The mentor emphasized risk assessment principles, leadership responsibilities, and policy evaluation.
• Implementation: Conducted a practical risk assessment, examined health and safety policies, and reflected on managerial roles in promoting a safe workplace.
• Outcome: Reports and essays showed critical evaluation, application of risk principles, and recommendations for fostering a safe and effective health care environment.

Learning Objectives Achieved

By completing these assessments, the student was able to:

• Demonstrate reflective practice and self-awareness.
• Develop a personal and professional development plan aligned with health and social care management roles.
• Critically evaluate quality systems, policies, and service delivery.
• Apply principles of leadership, management, and risk assessment.
• Demonstrate effective teamwork, conflict resolution, and stakeholder engagement.
• Integrate theory into practice to enhance professional competency and service outcomes.

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