Overhear a Colleague Talking About a Client - Report Writing Management Assignment Help

Assignment Task:

You overhear your colleague Sharon, talking to a client's family member. It seems that she is discussing another resident in the facility.

"She's so aggressive and obnoxious. It's not my fault she can't speak English properly. She should have learnt English by now! I really don't like looking after her. I prefer looking after an Aussie person", says Sharon. "

You know this is inappropriate. You walk into the room, excuse yourself and ask if you can speak to Sharon privately. Sharon has not been in the job for long and feel that she may not understand the consequences of what she was saying. 

You remind her that the Centre has a Code of Conduct that all staff members must adhere to.  

You advise her of some of the legal requirements, such as discrimination, that all staff must know.  

You talk to her about the client's right to privacy and confidentiality and her duty of care to all clients, not just those she likes.

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