Highlights
1 Describe the differences between a Gantt chart and a PERT/CPM network. What are the earliest activity start time and latest activity start time, and how are they computed? Briefly discuss what is meant by critical path analysis. What are critical path activities and why are they important? Describe in words how to calculate a project’s standard deviation. What assumption allows that calculation to be accurate? And Briefly describe the concept of cost/time trade-off and how it is used.
2. A small family-owned restaurant uses a seven-day moving average model to determine manpower requirements. These forecasts need to be personalized because each day of the
week has its own demand pattern. The seasonal relatives for each day of the week are Monday, 0.445; Tuesday, 0.791; Wednesday, 0.927; Thursday, 1.033; Friday, 1.422; Saturday, 1.478; and Sunday 0.903. The average daily demand based on the most recent moving average is 194 patrons. What is the seasonalized forecast for each day of next
week?
3.With respect to the product decision, managers must be able to accept the risk and tolerate failure Comment on why this is a necessary hazard in making new product decisions, given all the powerful tools and carefully built systems that support that decision.
4. What is quality function deployment (QFD)?, Identify the steps involved in building the house of Quality. Quality has at least three categories of definitions; identify them.
Provide a brief explanation of each. Identify the four costs of quality. Which one is hardest to evaluate? Explain.
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