Pharmacy Management System - Lloyds Pharmacy - Rxweb Based Pharmacy - Management Assignment Help

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Assignment Task 

Introduction: I study at my final year of my university and part of the individual project, they have asked to go through an existing pharmacy management system to find the problem/issues the pharmacist face when using the system at Lloyds pharmacy.  After visiting the Lloyds pharmacy, they use a system called (RxWeb) and it is a pharmacy management system that they use to carry out day-to-day activities and storing all the information’s about the different types of drugs/medications. They also use the system to store customers personal details e.g., Full name, Address, Date of Birth, type of medication they take, medical issues related to health issues etc.

I have talk to the pharmacist at Lloyds pharmacy and Going through the RXweb based service below are some of the issues/problems which I found that are associated with the existing system.

  • It takes long to enter and process the data while dispensing the prescription for a new patient.
  • Sometime printing the prescriptions patients’ personal details can be missing e.g., Date of birth, Full name, address, instructions on taking the medicine etc.
  • Mistakenly selling expiry drugs/medication to the patients
  • Too much workload on the staff which could lead to bad customer’s service
  • Filling cabinet in the pharmacy using paper records for stock controlled
  • The software is not very user-friendly as some of the advanced features are difficult to use
  • Report and daily stock numbers can be incorrect when ordering drugs/medicine

New system design

After listing the problem/issues the pharmacist faces using the Rxweb based pharmacy management system, now it’s time to design the system which should cover all the problem/issues being faced by the pharmacist which I have listed in the above paragraph.

Below are some of the key improvements which the new system should covered and it should be explain why and how we can implement such new features in the design process.

The purpose of the new design system is to make the rigorous activities/tasks a lot easier and convenient for the pharmacist at Lloyds pharmacy. The new design system will offer the pharmacist the statistics of drugs in stock, generate report which keeps track of communication between the pharmacy and the customers and ensuring effective policing of the activities within the Lloyds pharmacy. I will mention some of the benefit of the new system. The new design pharmacy management system will also provide the following benefit for the pharmacist…

  • The new system will be able to enhance management system and improve productivity
  • The system should enhance user\system interface
  • The new system will help the pharmacist reduce staff workloads by eliminating paperwork
  • The new system will also be cost effective and there won’t be a monthly subscriptions plan for using the software
  • The system will help in providing more accurate and up to date information
  • The system will trigger the user of stock shortage
  • The system will avoid the pharmacist giving expiry medicine
  • Provide and generate reports within a specific period of time which will contain information about the drugs as output document.
  • Help the process in product registration.
  • Ensure prescriptions are matched to the correct medication and dosages.
  • Reduce long waiting time for the customers.

 

Requirements

This report should focus on many areas from software engineering as possible including the following information

  • Gathering/detail requirements
  • Analysis and Design specifications
  • system architecture
  • technology infrastructure
  • testing and validation.
  • Conclusion with critical reflections on problem define

 

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