PMBOK Case Study - MAX Tech - IT Assessment Answer

Assessment Task:

PMBOK Case Study IT Assessment Answer

Assessment 2:

PMBOK Case Study

Project  Background: MAX Tech. is an Australian based IT training and certification company. They provide a range of classroom-based IT training and certification upon completion of the training. Training and certification are mostly focused towards working professional, who attend these courses for skill building. MAX Tech. has good industrial relationship with many large companies and government organisations in Australia. The demand for their IT training has recently been sky rocketed and given limited availability Of class room space and trainer, MAX Tech. is failing to keep up With the increasing demand. In order to keep up with the heightened demand MAX Tech. decided to introduce online course and certification process. In this the company can still provide good quality of training to the professionals and able to conduct online Test for the certification. Project Objective - MM Tech. appointed your team to outline the business processes and technological requirements to create this online portal and offer IT Online Training & certification services to their clients.

Desired Outcomes:

• Understand the IT Training and certifications wing of MAX Tech. process flow and document solution requirement and the processes to implement Online Training and Certification wing (IT&CW).

• IT&CW should only be available to MAX Tech. existing as well as new clients and partners.

• Proposed solution should provide multiple virtual Classrooms designed With interactive Audio, Video & Chatting option.

• Proposed solution should have separate Admin, Instructor and Client login/registration option.

• Proposed solution should allow trainer/instructor to upload contents such as lecture slides, audio and video files.

• Proposed solution should keep track of which user has completed which courses and save intermediate steps in case the user session is interrupted.

• Proposed solution should allow instructors to setup online tests and provide clients the ability to sit for the test.

• During each test the solution should keep track Of timer and evaluate the test result and display marks to the clients.

• Upon completion of successful test the client should receive their certification over email.

• Proposed solution should appropriately authenticate users

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