Highlights
Case study 1
Question 1:
As per the given information in the case study, the idea undertaken by Disney seems profitable. In the process of developing the new project, Disney does take into account certain critical success factor for the successful completion of the project. The first factor contributing to the success of the project is the concept of the project that is sold to the stakeholders, which is building a theme depicting the past and the future prospect of the organisation. The organisation also integrate the trademark thrills and the signature rides of Disney, which is mostly appreciated by consumers every time they visit Disney. Moreover, the concept of the Himalayan expedition along with the introduction of the Yeti makes the critical success factor of the latest project by Disney. On the other hand, the critical success factors that attribute with the project is presenting the culture of the Nepalese people in the project along with sections that inform people with stories and technical details impersonating real-life scenario of the Himalayan life.
The case study also highlights the technical details and the effort put in by the management in delivering the project efficiently. The project cost incurred is relevant considering the entire concept of the project, as well as the technical details, indicate that the cost can be prioritised certain aspects of the project such as using hydraulic cylinders for the Yeti needed to done on time as more labour in the same would incur more cost (Devecchi, 2019). In respect to the project schedule and quality for clients, acceptance is necessary as stated in the case study as recreating the Himalayan experience artificially and at the same time providing real experience will require time. Therefore, the approach taken by Disney of sending their project members in the actual location multiple times can ensure the quality of the project and proper acceptance of the clients.
Your answer shows some understanding of the concept, but it is not drafted properly. You should always try to understand the question clearly, the question has asked you to what do you think are the critical success metrics while designing the new ride, not for the Everest expedition project. However, to support your argument, you can give examples from the Everest expedition project.
Question 2:
The rides offered by Disney has to be unique in order to maintain its presence in the business. Since the consumer is paying for the amusement and there are other competitors in the market offering similar facilities; therefore, Disney in order to provide proper or its unique value proposition to its consumers are focused in making their rides unique. Moreover, focusing on the details of the rides to be unique indicates that Disney does not want to compromise with the customer expectation as the project Himalayan expedition is implemented with the aim that the customers will experience a totally new ride. Therefore, it can be said that attention to details for keeping the rides unique is Disney’s approach to meet the demands and expectations of the stakeholders (Day, 2015).
The project is completely different from the existing rides in Disney and due to the given fact that they aimed in providing a unique experience to the customer, the organisation focused on the ‘’atmosphere’’ that the customers would feel while enjoying the ride. Since the focus is to introduce to the audience the culture and life and the mythologies related to Himalaya; therefore, creating such an atmosphere is essential for grabbing the customer’s attention throughout the ride. In doing so, the management has created the ride in a unique way segmentation various parts of the ride like a journey from the beginning to the end (Valente, 2018).
I would suggest you read and understand the question clearly before writing your answer, you should highlight the activities that the customers can do, knowledge the customers can get while waiting for the ride. It might be the answer to minimizing complaints about the length of wait for the ride?
Case study 2
Question 3:
The principal project management stakeholders for Roll’s are the Airframe manufacturers, the defence sector and the government agencies. These stakeholders are significant stakeholders for Roll’s as the major revenue can be accumulated from the given stakeholders (Keegan, 2018). The needs and demands of these stakeholders differ and therefore the organisation Roll’s have to design effective stakeholder management strategies in order to address the different concerns of the different stakeholders.
Stakeholder management strategies for different stakeholders are as follows:
Airframe manufacturers: as per the given case study to major airframe manufacturer that deals with Roll’s are Airbus and Boeing. The main concern of these stakeholders is that they are willing to manufacture large-sized carriers being able to hold more passengers than normal. Moreover, the firms aim to manufacture long-distance flights and for the given concerns the stakeholders require more thrust engine. Roll’s in this regard needs to develop its product and should at the same time ensure that engines are safe as the stakeholder’s demands are for passenger flights (Kniffin, 2016).
Defence sector: It is noted from the case study that the defence sector added up to the revenue for the firm Roll Royce. Since the defence contracts are for a long period; therefore, the major concern of these stakeholders is delivery of products at the right time. Thus, in this context, Roll’s needs to ensure that their time management is effective enough so that they can deliver the products to the defence sector on time. Moreover, the defence sector at the same time is concerned with the incorporation of technology that is up to date and can fulfil the current demands in the defence sector (Kordova, 2018).
Government agencies: The organisation Roll’s also have made a strategic alliance with Turkish Airlines. It is reported from the case study that such relations with Turkish Airlines will assist the organisation in ensuring healthy cash flow for Roll’s Royce. Since these relationships are long term in nature, therefore, the concern related to such an alliance is maintained of a positive and healthy relationship (Martín-Losada, 2019). The same can be achieved by Rolls by allowing growth opportunities for both Rolls and the Turkish Airline.
You can also discuss the competitors
Question 4:
Project initiation and proposal:
The first phase of an undertaking is project initiation and proposal, where the project and its overall aspects are communicated with the associated stakeholders (Iles, 2018). The example of Airbus and Boeing can be cited in this regard as the organisation depicts its aim and objective of the project where its desires to initiate long-distance flight with maximum passenger facility. (This is the example of the objective of the company, not the project – you should give the example of the project)
Planning and scheduling:
Planning and scheduling is the second phase in project management. (Define planning and scheduling) The illustration of Disney’s plan for implementing the Himalayan project can be stated here and the same was scheduled within a time frame that can meet all the needs and requirements of the project in an efficient manner. (Specific example would have been better)
Execution:
The execution phase in project management is crucial and it is the longest phase of the entire phase. (Define execution) Disney project of Himalayan expedition required a long period in completing the execution phase where the part of the project was developed in actual considering the needs and interests of the stakeholders and allocating tasks to employees and staff.
Monitoring and control:
Monitoring and control ensure that the project related task is done according to the project requirements. For instance, monitoring and controlling the resource allocation in the project can help the managers in reducing the project wastages (Gruden, 2018). (It would be good if you could define and provide more clear example)
Documentation:
Documentation is necessary for accessing the level of progress of the project. For example, documenting the task done for a particular day and its associated issues and concerns allows management to assert better control over the entire project. (Example of project documentation? )
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