Highlights
Case Study: NBN CO Australia
Background:
NBN Co (National Broadband network Corporation) was established in 2009 to design, build and operate Australia’s wholesale broadband access network. Underpinned by a purpose to connect Australia and bridge the digital divide, NBN Co’s key objective is to ensure all Australians have access to fast broadband as soon as possible, at affordable prices, and at least cost.
To achieve this objective, NBN Co has been structured as a wholesale-only, open-access broadband network. NBN Co provides services on its local access network on equivalent terms to retail phone and internet providers, to provision for end-user needs. This is intended to level the playing field in Australian telecommunications, creating real and vibrant competition within the industry and providing choice for consumers.
Since establishment, the Government has presented NBN Co’s mandate through a Statement of Expectations (SoE) which is supplemented from time to time by policy directives and correspondence. NBN Co’s current objectives are set out in the 24 August 2016 SoE.
NBN Co is wholly owned by the Commonwealth of Australia as a Government Business Enterprise (GBE), incorporated under the Corporations Act 2001 and operated in accordance with the Public Governance, Performance and Accountability Act 2013 (PGPA Act).
The rollout of the NBN Co™ broadband access network remains one of the largest and most complex infrastructure initiatives undertaken in Australia. NBN Co is the company helping Australia transition to a digital future by building and operating this new high-speed, wholesale local access broadband network.
The Company’s purpose is to lift the digital capability of Australia, allowing Australians to have access to a fast, reliable broadband network, at least possible cost to the taxpayer.
There are more than 30,000 people working around the country on this important transition. And NBN Co is committed to for NBN Co to be a great place to work, underpinned by a customer-led culture. For example, NBN Co works in collaboration with Retail Service providers (RSPs), the industry, regulators and the government to better understand customers’ needs and their experience with their services.
As the network wholesaler, NBN Co provides wholesale broadband to Retail Service Providers (RSPs) on a non-discriminatory basis. This approach is intended to level the playing field in the Australian telecommunications industry, enhancing competition and providing greater choice for customers3 across the country.
The commitment is to deliver access to peak wholesale download data rates of at least 25 megabits per second (Mbps) to premises, and at least 50Mbps peak wholesale download data rates to 90 per cent of the fixed-line network.
There is also now real evidence that this network is having an impact on Australia. It has helped create jobs and new businesses, boosted the economy, supported more people to work from home and created more entrepreneurs.
As NBN Co look to the future and complete the network, the impact will be greater as more people are connected.
In your role as a Business Analyst team you have delivered a report that outlines proposed projects, your team prioritised them and delivered a charter for one.
You are to refer to your work in task one and work individually to do this work on potential projects for NBN Co. Choose one project that you identified during task one and develop a project plan for this project containing the sections listed below. Please note that this project need not be the one for which you developed a charter in Task 1. Make sure that your project plan is distinct, e.g. differentiate milestones, project requirements, limitations and exclusions, work/ process breakdown schedule, risk management, and project budget, and communication plan.
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