Process Analysis - Inventory Analysis - Supply Chain Management - Management Assignment Help

Assignment Task:

Process Analysis: 

Product vs Process Focus; Types of process layouts, Selection of process layout 
Process Metrics: Know the meaning of and how to calculate the following metrics: 
Activity – Processing time, Cycle time, Flow rate, Utilization, Implied Utilization, multiple stations and batches 
Process – Bottleneck, Cycle time, Flow rate, Flow time, Process Capacity, Capacity for Continuous Flow Processes. 
Little’s Law – I=R x T 
 
Inventory Analysis:

Inventory Turns and Periods of Inventory 
Economic Order Quantity (EOQ) - Calculation of EOQ; annual total cost; annual holding cost; annual set up cost. Robustness of EOQ. 
Economic Manufacturing Quantity – Calculation of EMQ; Which is larger (EOQ or EMQ)? 
Lead times, Re-order point; Inventory position; Demand uncertainty; Safety stock; 
Continuous vs. Periodic Inventory; Period of uncertainty 
The mean and standard deviation of demand during the period of uncertainty 
Be able to calculate the ROP and safety stock for continuous review and periodic review under different conditions – variable demand and/or variable lead time; 

• Order up to policy 
• with no ordering costs (as in the Scientific Glass case) with a review period of 1. 
 
Supply Chain Management:

Understand the different functions associated with supply chain management 
Understand the issue of risk in supply chains 
Sourcing decisions and Transaction Cost Economics 
Strategy, Risk and Economic factors in Make or Buy decisions 
Bull Whip Effect – What is it? What aggravates it and what can be done to reduce it? 
 
Continuous Improvement 

Deming – Chain reaction; PDCA; System of Profound Knowledge 
Lean Management – Toyota Production System 
Concept of Value and Value addition; Value-adding and Non-value adding activity, types of waste 
Lean Tools – What they are and how they are used 
Value Stream Maps – Be able to read and understand a value stream map. Be able to calculate takt time, lead time, value-added time, and first-time quality (FTQ). 
Six-sigma methodology -  Why six-sigma, not three-sigma?  
Be able to calculate DPO and DPMO? Understand process drift and the Motorola shift Understand and explain DMAIC and SIPOC 
 
Operations Strategy 

Be able to understand and explain: 
Hill’s five-step framework 
Order qualifiers and winners 
Distinctive Competence and critical success factors 
Strategic Tradeoffs – Performance Frontier vs. Cumulative Capabilities 
Disruptive Innovation Theory – Sustaining vs Disruptive Innovation; How disruptors succeed? 
 
Service Operations:

Characteristics of Services and implications on operations management 
Service Quality – Perception vs expectation 
Five dimensions of quality (RATER) and the SEVQUAL instrument 
Five Gaps 
Server-side and customer side service Failures 
Service recovery approaches 
Disruptive technologies and impact on service operations 
 
Quality Management: 

Common cause and Special cause variability 
Statistical Process Control Chart – which one to use; how to calculate limits; identify out of control observations  
Xbar and R charts  
p-charts
c-chart 
Process Capability Ratio and Index – Calculate them and understand what they represent 
 
Technology and Operations Management 

4-stages of industrialization 
Concept of digital platforms and digital factories

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