Product Excellence Using Six Sigma - Management Assignment Help

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Assignment Guidance and Front Sheet
This front sheet for assignments is designed to contain the brief, the submission instructions, and the actual student submission for any WMG assignment. As a result the sheet is completed by several people over time, and is therefore split up into sections explaining who completes what information and when. Yellow highlighted text indicates examples or further explanation of what is requested, and the highlight and instructions should be removed as you populate ‘your’ section.
This sheet is only to be used for components of assessment worth more than 3 CATS (e.g. for a 15 credit module, weighted more than 20%; or for a 10 credit module, weighted more than 30%).

To be completed by the student(s) prior to final submission:
Your actual submission should be written at the end of this cover sheet file, or attached with the cover sheet at the front if drafted in a separate file, program or application.
Student ID or IDs for group work e.g. 1234567
To be completed (highlighted parts only) by the programme administration after approval and prior to issuing of the assessment; to be consulted by the student(s) so that you know how and when to submit:
Date set Wednesday 8th September
Submission date (excluding extensions) Thursday 18th November 2021
Submission guidance Tabula
Late submission policy If work is submitted late, penalties will be applied at the rate of 5 marks per University working day after the due date, up to a maximum of 10 working days late. After this period the mark for the work will be reduced to 0 (which is the maximum penalty). “Late” means after the submission deadline time as well as the date – work submitted after the given time even on the same day is counted as 1 day late.
For Postgraduate students only, who started their current course before 1 August 2019, the daily penalty is 3 marks rather than 5.
Resubmission policy If you fail this assignment or module, please be aware that the University allows students to remedy such failure (within certain limits). Decisions to authorise such resubmissions are made by Exam Boards. Normally these will be issued at specific times of the year, depending on your programme of study. More information can be found from your programme office if you are concerned.
To be completed by the module owner/tutor prior to approval and issuing of the assessment; to be consulted by the student(s) so that you understand the assignment brief, its context within the module, and any specific criteria and advice from the tutor:
Module title & code ES91M
Module owner Jane Marshall
Module tutor See above
Assessment type essay
Weighting of mark 100%
Assessment brief
Product Excellence Using Six Sigma – resubmission question
Answer both questions. The PMA is worth 100 marks in total. Marks will be given for technical content with marks also given for presentation, structure, argument and referencing. The word limit is around 5000 words.
1.The DFSS methodology is applied in many industries when designing processes, products or services. Discuss how DFSS could be applied in the service industry. You should give examples of areas where DFSS is applied and discuss, explain and justify which tools would be most applicable. You should also discuss how your suggested application of DFSS would improve business excellence in the organization.
60 marks
2.Compare and contrast ‘classic’ six sigma and Design for six sigma and illustrate how they could be implemented and applied together to improve business excellence in an industry of your choice. Consider how lean thinking is integrated into SS and DFSS.
40 marks
In these questions, you should refer to data and information from journals or books to support your answer and include examples from case studies to illustrate your points.
Word count
5000 words + 10%

  • Module learning outcomes (numbered) Critique the use of Design for Six Sigma (DFSS) Discover how the DFSS methodology can enhance product excellence Evaluate how analytical tools are applied in DFSS Develop a conceptual understanding of how to capture customer requirements to design for excellence Discover how the application of life time data analysis aids decision making and consequently enhances product excellence Learning outcomes assessed in this assessment (numbered) All met in this assignment
  • Marking guidelines For question 1, Discuss the service industry and give some examples of products/services. Give examples of service industry processes. Discuss issues in the service industry using example from case studies. Discuss DFSS and methodology. Critique DFSS tools giving examples of how the tools could be used in this industry. Discuss how DFSS links to business excellence.
  • For question 2, Discuss history and background of SS leading to DFSs. Comparison of SS and DFSS with examples. Introduce a specific industry sector and give a critique of some of the challenges in the sector with examples. Theorise how SS and DFSS can resolve some of these challenges. Argue how your suggestions will enhance business excellence
  • Academic guidance resources See moodle notes and book list
  • Course: ES91M:Product Excellence Using Six Sigma (warwick.ac.uk)The following is pre-populated for PGT assignments only:
  • Writing your Post-Module Assignment (PMA): specific additional advice for WMG’s Postgraduate Taught Students
  • As a postgraduate level student in WMG you may have some concerns about your ability to write at the high standard required. This short guide is intended to provide general guidance and advice. It is important that if you have any questions you discuss them with your module tutor. Remember, in writing your PMA you need to meet the expectations of the reader and university.
  • A good PMA generally requires you to answer the question and to include…
  • A title, with your student number, module, lecturer’s name and any other documentation required by the university.
  • A contents page and if appropriate, an abstract.
  • An introduction which acts as a ‘map’ to the rest of the document, describing the aim or purpose of the work and explaining how this aim is achieved. At this point it is usually helpful to paraphrase your conclusion.
  • Evidence of an appropriate level of background reading of relevant texts.
  • Evidence of systematic and clear thinking, indicative of good planning and organisation.
  • Writing which makes sense, is clearly and carefully presented (proof-read and grammar checked).
  • A critical style of writing which compares and contrasts the main theories, concepts and arguments with conclusions that are based in evidence presented.
  • High levels of accurate academic referencing.
  • A logical and well-defined structure with headings and subheadings.
  • Clearly labelled and well-presented diagrams and other graphics that are discussed in the text.
  • Adherence to usual academic standards including length and a timely submission.
  • A reference section in which every source that is cited in the text is listed.
  • Where to get help:
  • Talk to your module tutor if you don’t understand the question or are unsure as to exactly what is required.
  • Study, Professional and Analytical Skills (SPA) Moodle site – we have a lot of resources on this website with workbooks, links and other helpful tools. https://moodle.warwick.ac.uk/
  • The university Academic Writing centre provides workshops and useful tools to help you in all aspects of your work. https://warwick.ac.uk/services/skills/academicwriting/
  • Avoiding Plagiarism, the university’s site to help you to reference properly https://moodle.warwick.ac.uk/course/view.php?id=42224
  • Wellbeing support services https://warwick.ac.uk/services/wss
  • Numerous online courses provided by the University library to help in academic referencing, writing, avoiding plagiarism and a number of other useful resources. https://warwick.ac.uk/services/library/students/your-library-online/

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