Highlights
Written Questions - Assessment Task 1
1. Briefly reflect on the following public sector legislation:
a) Work health and safety and environmental requirements
b) Regulations, policies, procedures and guidelines relating to knowledge management and information management, including privacy, freedom of information
2. Explain the principles of knowledge management.
3. What are the current Australian standards for knowledge management?
4. Identify at least ten (10) of the tools and techniques that are related to introduction of knowledge management initiatives.
5. Discuss the intersection of knowledge management with each of the following other disciplines:
Organisational learning
Information management/technology
Human resources management
Communications
6. Discuss the cultural aspects of knowledge and knowledge management.
7. What information will you need to identify in relation to the organisation to establish the organisational context for knowledge management?
8. How might you identify the organisational strategies and goals that may be assisted by the development of organisational capability in knowledge management?
9. When assessing the current knowledge management position of the organisation to determine the strengths and weaknesses of its knowledge resources and activities, what are the areas these strengths and weaknesses are likely to relate to?
10. List five (5) examples of the stakeholders you might undertake consultation with to raise awareness of knowledge management and to establish goals for the business unit and/or the organisation.
11. What details might you identify and review to explore knowledge management in the context of the organisational environment?
12. Identify at least three (3) examples of the benefits of knowledge management.
13. What types of knowledge management initiatives might you develop and align with the overall organisational strategy?
14. Outline at least one (1) initiative that could be developed for the following:
a. To build long-term capability in knowledge management
b. To build a culture of sharing knowledge
c. To create new knowledge in the organisation
15. What types of initiatives could be used, with management and stakeholder support, to ensure immediate successes are transformed into ongoing benefits? Outline at least two (2) examples.
16. Identify three (3) examples of the methods you might facilitate for creating, discovering and acquiring knowledge in the business unit.
17. What actions would you follow to promote methods that can be used for the capture and storage of knowledge within the organisation?
18. Identify and discuss one (1) of the methods you might promote for the presenting, distributing and sharing of knowledge.
19. What processes might you develop to facilitate the revising and disposing of knowledge that is held within knowledge management systems?
20. List five (5) of the activities you might integrate into processes for the management of explicit knowledge with the organisation’s information management systems.
21. Why is it important to record and store explicit knowledge?
22. Reflect on the following actions that are to be facilitated for explicit knowledge:
Structuring the explicit knowledge
b) Maintaining the explicit knowledge
c) Linking explicit knowledge
23. What will you need to do to improve the integration and use of knowledge and information to meet business unit goals?
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