Highlights
Organisational environment
The department develops and delivers policies, programs and services that support and enhance the wellbeing of all Victorians. We take a broad view of the causes of ill health, the drivers of good health, the social and economic context in which people live, and of the incidence and experience of vulnerability.
We are building an inclusive workplace that embraces diversity and difference. All jobs can be worked flexibly and we actively encourage job applications from Aboriginal people, people living with disability, LGBTI and people from varied cultural backgrounds.
The department is committed to the safety of its clients. The department takes a zero tolerance approach to abuse, including child abuse and abuse of people with disability.
Departmental employees are required to comply with all legal requirements including the Child Safe Standards to keep children safe from harm and abuse.
The department has a zero tolerance towards violence within the workplace and recognises the rights of all staff to be free from violence and gender- related discrimination.
Our vision is to support and enhance the wellbeing of all Victorians. We aspire to be an organisation where everyone is committed to achieving our vision and demonstrates our values in all that they do.
We are respectful
We have integrity
We collaborate
We care for people, families and communities
We are accountable
We are innovative
Division
Covid-19 Public Health Division
The COVID-19 Public Health Division manages the response to public health risks associated with COVID-19. This includes the provision of public health advice to Government and other government agencies, oversight of infection prevention and control activities, case contact and outbreak management support, advice around physical distancing and other health directions and the provision of public information and data intelligence
Branch
Case Contact and Outbreak Management Branch
This Branch has responsibility for the support and case and contact management of people who have tested positive to Covid-19. The Branch also has responsibility for policy and protocol reviews and the scalability of case and contact operations as required. In addition, the Branch has oversight and responsibility for outbreak management responses and preparedness activities.
Purpose and accountability
Purpose
This position utilises skills and experience in relation to the investigation, management and control of COVID-19. The position provides technical support, advice and professional guidance on public health issues and projects to members Case, Contact & Outbreak management teams as well as members of the public. The role contributes to the development and implementation of operational protocols, management guidelines and training resources to colleagues and external stakeholders on the response to COVID-19.
Accountabilities
Operating at value range 1, you will:
Undertake disease notification follow-up, mainly through telephone interviews, which includes undertaking investigations, ensuring the implementation of public health action according to protocols and making recommendations for further action.
Consistently apply communicable disease prevention and control policy, protocols and program guidelines through liaison and negotiation with health professionals, health service organisations, community groups, industry, local government, regional offices and the public.
Ensure accurate and timely recording of communicable diseases data into PHESS and other data hubs to support surveillance and control objectives.
Provide advice on communicable disease matters to management within the department, regions, local government, external agencies and members of the public.
Develop and implement appropriate prevention and control activities to key stakeholders and members of the public.
Prepare, review and present written and verbal reports, including preparation of briefing material for senior management in relation to communicable disease notifications and investigations.
Actively contribute to broader communicable disease prevention and control strategies including building and maintaining relationships with key internal and external stakeholders.
This role may require regular or ad hoc participation in a stand-by roster. Stand-by is a mechanism whereby employees are rostered to be available outside their ordinary hours of duty to attend to urgent or emergency work requirements.
Keep accurate and complete records of your work activities in accordance with legislative requirements and the department's records, information security and privacy policies and requirements.
Take reasonable care for your own health and safety and for that of others in the workplace by working in accordance with legislative requirements and the department's occupational health and safety (OHS) policies and procedures.
Demonstrate how the actions and outcomes of this role and work unit impact clients and the department’s ability to deliver, or facilitate the delivery of, effective support and services.
Selection criteria
Knowledge and skills
Problem solving: seeks all relevant information for problem solving; investigates and probes for the facts; liaises with stakeholders; analyses issues from different perspectives and draws sound inferences from information available; identifies and proposes workable solutions to problems.
Verbal communication: confidently conveys ideas and information in a clear and interesting way; understands and meets the needs of target audiences (the right information to the right people); welcomes constructive feedback; sees things from other’s points of view and confirms understanding.
Interpersonal skills: sees things from other’s point of view and confirms understanding; expresses own views in a constructive and diplomatic way; reflects on how own emotions impact on others.
Self-management: plans and prioritises work to ensure outcomes are achieved, resists the temptation to react immediately without taking time to think things through, uses strengths to contribute constructively and consciously manages the impact of own weaknesses, anticipates own reactions to situations and prepares accordingly.
Personal qualities
Detail focus: observes fine details; identifies gaps in information; looks for logical sequences of information; highlights practical considerations of plans and activities.
Flexibility: adaptable; open to new ideas; accepts changed priorities without undue discomfort; recognises the merits of different options and acts accordingly.
Initiative and Accountability: proactive and self starting; seizes opportunities and acts upon them; takes responsibility for own actions.
Teamwork: cooperates and works well with others in pursuit of team goals, collaborates and shares information, shows consideration, concern and respect for others feelings and ideas, accommodates and works well with the different working styles of others, encourages resolution of conflict within the group.
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