Highlights
Task
KareRite Helicopters at Noosa maintains a fleet of 2 helicopters equipped for medical retrieval and transport of patients. The current retrieval and transport process is described below: a) On receipt of a'000' emergency call at Queensland Ambulance Service (QAS) Call Centre. the QAS Dispatcher determines whether aero-medical support is required. If the Dispatcher determines that acro-modcal retrieval and transport is required, the Dispatcher places a launch request- call to KareFlite. b) KareFlight creates a Job in the system and records the date and time of the launch request and gathers rdermation about the emergency including location of the incident, number of injured persons, type and severity of injuries (if known) in the Job record. c) KareFlight then checks that there is a helicopter available to deal with the Job. 'Available means that at least one of the two heficopters is in the hangar and not undergoing maintenance. d) If there is a helicopter available, KareFlite notifies the helicopter plot and activates a medical team. A medical team consists of a doctor and a critical care nurse. KareFlite maintains a roster of doctors and critical care nurses qualified for act-medical retrieval Activating a medical team requires calling the doctors and nurses on roster until both an available doctor and a nurse can be found. If KareFlite cannot assemble a medical team, KareFlite will notify QAS and dose the Job. e) The pilot WI arrange fuelling the heicopter. The plot also assesses the flying conditions. If. in the pilot's opinion, it is not safe to fly, the plot will notify KareFfight accordingly. KareFlight will notify QAS and close the Job. I) When the medical team is activated and the helicopter is ready, the helicopter wil depart from KareFlite and travel to the scene of the incident. The helicopter will land as close to the patient as possible. However, sometimes ground conditions mean that it is not possible to land dose to the patient. This means that sometimes the medical team has to take an emergency medical kit and walk from where the helicopter has landed to the patient's location. The patient will have to be stabilised and then either carried back on a stretcher to the helicopter, or, transported by a ground-based ambulance to the helicopter. g) If the helicopter can land alacent to the incident the patient is stabilised at the landing scene. h) After being stabilised, the patient is loaded into the helicopter. This requires that the patient is secured (to limit movement) and attached to a vital sign monitor (that constantly records pulse, respiration and blood pressure) If required, the patient will have an intra-venous "alp' inserted that will infuse medication or saline. The patient may also require a transfusion of whole blood a blood ma. Last the tient ma ..•uire intubaticn insertion of a breathi tube). Once the tient is
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