R/508/0566 - Managing & Running a Small Business - Customer Relationship Management - Business Assignment Help

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Assignment Task :

Learning Outcomes (R5080566)
LO1 Discuss how a small business or social enterprise plans and allocates resources to achieve objectives.
LO2 Explain and evaluate the customer relationship management process for a small business or social enterprise, including understanding the benefits and challenges of transnational operation.
LO3 Develop and analyze a cash flow forecast, budget, and break-even analysis and interpret key financial statements.
LO4 Discuss the implications of regulation and legislation on a small business or social enterprise.

 

TASK 1: Allocation of Resources & Customer Relationship (Covers LO1 and LO2) You are required to prepare an information booklet that includes the following details. Use examples of your chosen organization where appropriate.
1. Discuss the main considerations that entrepreneurs should focus on before planning and allocating resources, assess the importance of effective allocation of resources and critically evaluate the links between resource allocation and achievement of business objectives with the example from your chosen organization.
2. Apply relevant tools and techniques to allocate resources.
3. Explain, apply and evaluate different processes of customer relationship management in an organizational context.
4. Explain & evaluate the potential to develop transnational operations using the stage model of internationalization for your chosen organization and assess benefits and challenges for transnational operations.
5. Critically analyze both the application of appropriate resources and the customer relationship management process at all stages and provide recommendations for overcoming challenges of developing transnational operations in the context of the chosen organization.

 

TASK 2: Financial Analysis & Legal Implications (Covers LO3 and LO4)
You are required to prepare a report to the management that why financial and legal aspects are important for any business and how they impact on achieving the
objectives of the chosen organization. Your report must cover the following details. Use examples of your chosen organization where appropriate.
1. Introduction of the organization.
2. Produce monthly itemized cash flow statements for one year and interpret key financial statements for your chosen organization besides critically evaluating the contribution of key financial statements in the successful management of the organization.
3. Explain & apply to Break-even analysis and other appropriate quantitative and analytical techniques in the context of the chosen organization.
4. Discuss the key legislation and regulations for your chosen organization and evaluates its implications. It also critically evaluates its implications in future developments of your organization.

 

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