"Reflective Practice Assesment, Developing your Communication competency" - Reflective Writing - Communication Assignment

Internal Code: MAS5225

Communication Competency Assignment

TASK: Diagnosis and Reflection. a) Using 5 diagnostic tools related to communication, you are to analyse your own communication style across various areas such as verbal communication, active listening, non- verbal, and assertiveness perception. You will be given the individual diagnostics during the tutorials. Your tutor/lecturer will check and sign-off that you have completed each individual diagnostic during the tutorials. This means that if you fail to attend some or any of tutorial you will not be able to receive and complete the diagnostics. The signed diagnostics must be attached to the end of the essay after the references. b) You are to present the findings of the tools. In doing so you will show your understand of the results as they apply to your personal situation. c) Based upon your analysis of the findings you are to identify two key communication issues that you have identified as requiring development. d) Reflect on two recent professional interactions that you have had within the past 12 months. Analyse these interactions from the perspective of the two key communication issues that are identified as requiring development. Literature review You are to identify and explain the two issues from your diagnosis and reflection. You are to define the concepts, outline key models and or behaviours that need to be developed so as to demonstrate effective practice. This literature review needs to outline both the conceptually (theoretical) and behavioral (interpersonal) skills that you need to acquire to demonstrate competence in your chose area of communication. Action Plan As a conclusion you are to develop an action plan of key events and activities that you can undertake over the next 6 months to acquire the knowledge, skills and behaviors identified as requiring development in component 1. This can include the following: · undertaking specific short courses, to develop skills (must be actual courses), · undertaking advanced post-graduate communication courses at CQU or other institutions, · a reading plan to acquire conceptual knowledge, that may include specific communication texts and self-help books (must be specified), · maintaining of personal journals reflecting on communication interactions, · Identification of a mentor (evidence must be provided). This section must include actionable items with timelines (such as a Gantt chart) and an indication of how you will measure their successful completion.