Highlights
Case Studies for Assessment 1
Please choose one of the following case studies for your assessment. Note that case studies provide basic information. It is your responsibility to research the industry, identify the appropriate job title, and describe the primary and secondary tasks a worker in a role such as described in the case study would complete within their job.
Please complete template located after case studies for your assessment (delete all case studies EXCEPT the one you have chosen to answer).
Case 1a
Betty works for NSW Transport at one of the large city-based bus depots. The depot that she works for services all busses in the downtown and near north Sydney suburbs. Her job is the repair the busses that come into the depot that have broken down or require maintenance. The pace of Betty’s job is quite fast, with upper level management expecting Betty to complete a list of complex cases each shift. All of the workers on Betty’s team work on rotating shifts – she is a full-time worker. She is often asked to stay over her shift to work overtime or do to a double shift to keep up with the work. Betty specialises in electrical faults, but she is qualified to diagnose and fix all parts of the bus. Recently, Betty sustained a rotator cuff tear while trying to remove a stuck bolt. She will be returning to work within a limited capacity in the next week and her supervisor is looking to figure out what tasks Betty will be able to complete. What job title best describes Betty’s job?
Case 1b
Qiang works for the Sydney Opera House keeping the performances going! His job encompasses working both during shows and in the set-up and tear-down of the show. Qiang is frequently required to lift and carry heavy pieces of equipment (that are often awkward shapes) during the show to change over scenes. Qiang works full-time in his role, but his hours are variable depending on the needs of the show. About a month ago, Qiang was climbing down the scaffolding after adjusting a piece of scenery and injured his low back. What is the most likely job title for Qiang?
Case 1c
Azmat works for AusGrid installing and repairing power lines and power distributors. He has been in the job for over 20 years and manages a group of 5 other workers out in the field. His group is often sent to the more rural and remote locations to install new lines or replacing aging infrastructure. Azmat and his team work on the early shift so they are often on the road by 4am. Azmat is a fulltime worker. About 2 weeks ago, Azmat lacerated his thumb on a sharp piece of equipment while working in the field. His FPL tendon was severed and he underwent an urgent repair of the tendon. What is the most likely job title for Azmat?
Case 1d
Nadia works for a large plumbing business installing and repairing plumbing systems. She specialises in domestic plumbing and drainage and is well-known in her area for being a conscientious and skilled worker. Nadia lives in a region that receives considerably more rain than the national average and, and demand for her services has been high due to recent flooding and projected high rainfall in the next few weeks. Many of the houses in her area were built over 100 years ago, and drainage plans are often incomplete or unclear. Basements tend to be dirt-based. She has a full schedule and often works late nights and early mornings in order to meet her customers’ needs. Three days ago Nadia tripped at work and badly sprained her right ankle. She went to the Emergency Room, where doctors placed her in a moon boot and advised her to follow up with her GP for further instructions. What is the most likely job title for Nadia?
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