Research Proposal - Company is Considering Installing a VoIP Phone System that will Enable Employees to Make Telephone Calls Over the Internet - Report Writing Assignment Help

Assignment Task:

Introduction

The introduction helps readers understand the technical discussion that follows. Start by analyzing who your readers are. Then consider these questions: 

What is the subject of the report? If the report follows a proposal and a progress report, you can probably copy this information from one of those documents, modifying it as necessary. Reusing this information is efficient and ethical. 

What is the purpose of the report? The purpose of the report is not the purpose of the project. The purpose of the report is to explain a project from beginning (identifying a problem or an opportunity) to end (presenting recommendations). 

What is the background of the report? Include this information, even if you have presented it before; some of your readers might not have read your previous documents or might have forgotten them. 

What are your sources of information? Briefly describe your primary and secondary research, to prepare your readers for a more detailed discussion of your sources in subsequent sections of the report. 

What is the scope of the report? Indicate the topics you are including, as well as those you are not. What are the most significant findings? Summarize the most significant findings of the project. 

What are your recommendations? In a short report containing a few simple recommendations, include those recommendations in the introduction. In a lengthy report containing many complex recommendations, briefly summarize them in the introduction, then refer readers to the more detailed discussion in the recommendations section. 

What is the organization of the report? Indicate your organizational pattern so that readers can understand where you are going and why. 

What key terms are you using in the report? The introduction is an appropriate place to define new terms. If you need to define many terms, place the definitions in a glossary and refer readers to it in the introduction. 

Methods

The methods section answers the question “What did you do?” In drafting the methods section, consider your readers’ knowledge of the field, their perception of you, and the uniqueness of the project, as well as their reasons for reading the report and their attitudes toward the project. Provide enough information to enable readers to understand what you did and why you did it that way. If others will be using the report to duplicate your methods, include sufficient detail. 

Results

Whereas the methods section answers the question “What did you do?” the results section answers the question “What did you see or determine?” 

Results are the data you discovered or compiled. Present the results objectively, without comment. Save the interpretation of the results — your conclusions — for later. If you combine results and conclusions, your readers might be unable to follow your reasoning and might not be able to tell whether the evidence justifies your conclusions. 

Your audience’s needs will help you decide how to structure the results. How much they know about the subject, what they plan to do with the report, what they expect your recommendation(s) to be — these and many other factors will affect how you present the results. For instance, suppose that your company is considering installing a VoIP phone system that will enable employees to make telephone calls over the Internet, and you conducted the research on the available systems. In the introduction, you explain the disadvantages of the company’s current phone system. In the methods section, you describe how you established the criteria you applied to the available phone systems, as well as your research procedures. In the results section, you provide the details of each phone system you are considering, as well as the results of your evaluation of each system. 

Conclusions

answer the question “What does it mean?” They are the implications of the results. To draw conclusions, you need to think carefully about your results, weighing whether they point clearly to a single meaning. 

Recommendations

answer the question “What should we do?” As discussed earlier in this chapter, recommendations do not always flow directly from conclusions. Always consider recommending that the organization take no action or no action at this time. 

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