Role Plays - Role Plays with a Friend or Colleague - Arts & Humanities Assignment Help

Assignment Task

What you need to submit:
Any documentation required as part of the role plays (for example, the landlord’s instruction form in role play 1).

Role play 1 – Instructions
Your friend / colleague will play the role of one of the landlords (Ian or Rebecca).
You    are    meeting    with    Ian    and    Rebecca    Harrison,    the    landlord    of    the    property    in    Assessment    Task    3.    Using    the    information    
from    the    scenario,    discuss    their    requirements    for    managing    the    property.
Complete    a    ‘Landlord’s    instruction’    form.
Your    assessor    will    be    looking    for    the    following:
Demonstration    of    effective    communication    techniques    to:
– establish    rapport    with    clients
– determine    client    needs
– provide    accurate    advice
– address    client    concerns.

Ability    to    summarise    the    landlord’s    requirements    and    complete    the    necessary    documentation    in    a    timely    and    accurate manner.

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