Internal Code: TV659
Report Writing Assignment Help:
Whilst on fieldwork placement or as a worker in the community service sector, discuss with your supervisor the organisation’s policies, procedures and resources relating to debriefing and crisis interventions as well as dispute resolution processes.
Discuss with your supervisor the types of work environments and incidents that may impact on the health and well-being of community services workers. Also discuss with your supervisor their experience in supporting the health and well-being of their staff in the community services work environments.
Review the organisation’s policies and procedures related to debriefing and support processes.
Write a paper outlining your discussion with your supervisor of the items above.
Include in your paper the strategies you think you might use as a supervisor of staff in the facilitation of workplace debriefing and how you would support your colleagues.
Note:
My placement is at The Salvation Army, Howrah Parenting Doorway Policies and procedures of debrief: formal debriefs where needed and ongoing debriefs between clients where needed, Crisis interventions: completing of situation on vulnerability of clients
Type of work environments and incidents: mental health or addiction – impact on workers more mental health as in stress when they can’t handle with clients’ issues or heaps of customers wait for help due to frustration; physical impact not so much (usually changing tasks frequently such as writing report, conservation with clients and cleaning after work); lack of privacy work environment leading to risk of breach of confidentiality
As supervisor’s experience told me that ongoing issue that must be monitored at all times. Asking others are they okay. Is the workload too heavy. Make sure staff are comfortable in asking question and expressing concern.
Support processes: access to independent debriefting and supervision in police and procedures; employee assistance program