Samsung, BBC and McDonald's Case Study - Workforce Planning - Human Resource Management Assessment Answer

Assessment Task:

Samsung, BBC and McDonald's Case Study Human Resource Management Assessment Answer

Task A: Samsung 

Task 1a) Assessment of the purpose and functions of HRM applicable to workforce planning and resourcing the organization

•    Define HRM
•    General-purpose of HRM 
•    Identify the main functions of HRM 

You MUST explain the purpose and functions of HRM in relation to Workforce planning and Recruitment and Selection  Workforce Planning 

•    Define Workforce planning 
•    Briefly explain the purpose or rationale of workforce planning for Samsung

-Provides a basis for a systematic approach to assessing the number and type of people needed
-Provides a basis for the preparation of recruitment, retention, and management succession and talent management plans etc.

•    Briefly explain the functions/activities of the systematic Workforce planning model for Samsung such as:

-    Business Plan
-    Action Plan
-    Scenario Planning 
-    Demand Forecasting 
-    Supply Forecasting, Implementation, monitoring and evaluation etc. 

Recruitment and Selection 

•    Define Recruitment and Selection
•    Briefly explain the purpose of Recruitment and Selection (R&S) for Samsung

-To bring in talent and enhance productivity
-To reduce the need for retraining etc.

•    Briefly explain the functions of the stages of Recruitment and Selection for Samsung

-Defining requirements: HR plans, Job analysis, Job description, Person specification. - Attracting applicants: job advertisements.
- Sifting applications: CV screening.
- Selections methods: Interviews, Tests etc.
- Reference and background check Previous employers, Legal working rights etc.   
-Job Offer: Offer letter, Employment contract etc. 
-Follow up: On the selected employee’s progress and review the effectiveness of the R&S process.

FOR M1- You MUST ASSESS how the above two functions of HRM (Workforce Planning and R&S) can provide talent and skills appropriate to fulfil Samsung’s business objectives

Task 1 b)–Critical evaluation of the strengths and weaknesses of different approaches to recruitment and selection adopted by Samsung

Approaches to Recruitment adopted by Samsung

•    Briefly explain types of recruitment – Internal and External
•    Briefly explain the advantages and limitations of each type of recruitment for Samsung
•    You MUST explain the strengths (advantages) and weaknesses (limitations) of at least2different approaches to recruitment adopted by Samsung for example:Online recruitment, Advertising, Recruitment agencies etc.

Approaches to Selection adopted by Samsung

•    Briefly explain the different types of selection methods adopted by Samsung.
•    You MUST explain the strengths and weaknesses of at least2different approaches to selection adopted by Samsung for example: Interviews, Selection tests, Assessment centers etc. 

For M2- You MUST evaluate the strengths (advantages) and weaknesses (limitations) of different approaches to recruitment and selection adopted by Samsung

For example, an evaluation must explain the strengths and weaknesses and in addition to that you must provide your own conclusion in relation to the impact that these approaches to recruitment and selection have on Samsung

For D1- You MUST CRITICALLY evaluate the strengths and weaknesses of different approaches to recruitment and selection adopted by Samsung, supported by specific examples

Task 2Critically evaluation of the benefits and the effectiveness of different HRM practices within BBC in terms of enhancing organizational profit, productivity and employee motivation 

•    Provide a brief overview of the different HRM practices within BBC
•    You MUST explain the benefits and evaluate the effectiveness of at least 2 different HRM practices within BBC from the following:

Training and Development 

•    Define Training and Development 
•    You MUST explain the benefits of Training and Development for BBC and its employees 
•    Provide an example of specific training and development at BBC such as Team leadership training and then you MUST evaluate the effectiveness of that training and development using Kirk Patrick’s model. The evaluation must have the benefits and the limitations of the training, in addition to your own conclusion of the impact that this particular training has on BBC in terms of enhancing organizational profit, productivity and employee motivation

Reward Management 

•    Define Reward Management 
•    You MUST explain the benefits of rewards in BBC both for the company and its employees 
•    Provide examples of at least 2 types of Rewards in BBC and you MUST evaluate the effectiveness of these rewards in terms of the benefits and limitations of these reward strategies in terms of enhancing organizational profit, productivity and employee motivation. You MUST use at least one Motivation theory to do so such as Abraham Maslow’s motivation theory.

Performance Management 

•    Define Performance Management 
•    You MUST explain the benefits of Performance Management for BBC and its employees 
•    Provide an example of the Performance Management process at BBC and then you MUST evaluate the effectiveness of  the process (for example 360 degree appraisals) to highlight the benefits and limitations of this process in terms of enhancing organizational profit, productivity and employee motivation

Flexible working practices 

•    Briefly explain Atkinson’s model of the ‘Flexible firm’
•    You MUST explain the benefits of Flexible working practices for BBC and its employees 
•    Provide at least 2 examples of flexible working practices at BBC such as a compressed working week, work-from-home etc. and then you MUST evaluate the effectiveness of  these in terms the benefits and limitations of these practices in relation to enhancing organizational profit, productivity and employee motivation

For M3- You MUST explore the different methods used in HRM practices, providing specific examples to support evaluation within BBC. For example, you must provide different examples of training and development, reward management; flexible working practices etc. and explore the benefits and limitations of these in terms of enhancing organisational profit, productivity and employee motivation 

For D2- You MUST critically evaluate HRM practices and application within BBC, using a range of specific examples

Task 3A-Critical evaluation of the importance of employee relations and identification of key aspects of employee legislation and the impact that these have in respect to influencing HRM decision-making within McDonald’s

Employee Relations 

•    Define Employee Relations

You MUST analyze the importance of Employee Relations in respect to influencing HRM decision-making within McDonald’s

•    Provide a brief analysis of the importance/ objectives of Employee Relations within Mac Donald’s
•    Explain Employee relation climate and it’s positive effectiveness within Mac Donald’s
•    Provide a brief analysis of the Employment relations strategies within Mac Donald’s in relation to influencing HRM decision-making within McDonald’s. 
•    You must analyze at least 2 of the areas such as (1) Employee participation and Employee Involvement, (2) Representative participation& Trade union, (3) Psychological Contract & Employment relationship.

UK Employment Legislation 

You MUST 
•    Identify at least 2key UK Employment legislations such as Equality Act 2010, Health and Safety at Work Act 1974 (HSWA), Data Protection Act 1998 (DPA) etc.
•    Identify their importance and impact that this UK employment legislation has upon HRM decision-making within MacDonald’s

For M4- You MUST evaluate the key aspects of employee relations management and employment legislation that affect HRM decision-making within MacDonald’s. For example, your evaluation should have a look into the benefits and limitations of the key aspects of employee relations management and employment legislation and how these affect the HRM decision making within MacDonald’s

For D3- You MUST critically evaluate employee relations and the application of HRM practices within MacDonald’s that inform and influence decision-making

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