Highlights
Instructions
1. Research the holiday for the customers. The choice of car hire company, accommodation, insurance and tour operators are totally up to you, but you must supply documents to verify your costs. You must book all the components (except insurance) with a tour wholesaler such as New South Wales Holidays.
2. Airline tickets are to be booked with Qantas. You will need to check flight details online and print out documents to verify your costs.
3. You are receiving 10% commission from all suppliers except Qantas (5%) and insurance (40%). Commission is deducted from the gross amount provided by suppliers.
4. Create a costing sheet for your quotation including gross, commission and net costs. Include your percentage yield and booking terms and conditions.
5. Prepare a detailed quotation for your customer on company letterhead including terms and conditions and limitations.
6. Do a final check of your quotation, checking each product calculation against your internet brochures and printouts. Provide a total of all your internet printouts and ensure these equal your quotation total.
7. Mr. Connors calls 3 days later and has received your quote. He would like an alternative quote on a large size automatic vehicle.
8. Create a 2nd costing sheet including the new car hire.
9. Create a secondary quote with the new car hire including terms and conditions and limitations.
10. Mr. Connors calls again and advises he thinks he may be able to find a cheaper price for the hotel online. You will need to try and negotiate and source the best rate for this hotel. Source two other tour wholesalers that sell the hotel and compare rates. Include the two hotel cost printouts in your assessment.
11. Mr. Connors also requests more information on the hotel you have chosen. Send a letter to Mr. Connors explaining why you chose that hotel, outlining the features and benefits.
12. Complete a bibliography listing all your sources.
13. Attach copies of all your internet print outs and brochures to support your quotation.
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