SITTTSL008 - Book Supplier Products and Services - Management Assignment Help

Assignment Task

1. Book the holiday for your Customer. List in your file diary:

• How you booked the holiday
• The booking order of the holiday

2. Complete the attached booking file for your customer. Ensure you use industry terminology including 3 letter city codes and 24 hour clock. The booking file must be completed electronically using e.g. Microsoft Word.

3. Complete the file diary on your booking file. Ensure you include:

Details of any conversations with the Tour Wholesaler

• Name of the Reservation Agent
• Details of any special requests made
• Future action that you need to take on the booking
• Diary notes or reminders for payments and deadlines

4. You have just received a phone call from Ms. Richardson. She would like an alternative quote with a different flight run by an alternative airline company. List in your file diary:

• Why you chose this alternative
• Your conversation details with Ms. Richardson about the change
• Details on what other products and services will need to be amended due to the flight change
• Details of your conversation with Ms. Richardson

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