SITXHRM002 - Roster Scenario - Case Study - Research 3 Different Roster Software Available - Hospitality Assignment Help

Assignment Task

Roster Scenario

Use the Hospitality Industry (General) Award and Fair Work Australia as a guideline for payment and conditions; write a roster for a one off function. The function is for a Birthday Party with 280 guests. You will be serving three courses plus the cake and doing drink service to the tables as well as from the bar before and after the formal dinner, allow one front of house for every 25 guests and five back of house, three chefs (1 Head,1 Sous,1 Cook) and two kitchen hands. The guests are to start arriving at five o’clock and will sit down to dinner at six o’clock. Roster must include also basic preparation done the day before in the central kitchen. As well the room will be set up during the day. It can’t be done any earlier as a function was in that room the day before. There is another function in the room the next day so the room has to be completely pulled down that night. The function is costing $120.00 per head and the wage percentage allowed is 25%. Students are to write a roster for both front and back of house that meet the wages budgets and which provide a level of staffing sufficient to ensure the delivery of high quality customer service.

Report

Students are required to research 3 different roster software available in Australia that could be used to publish the roster created on Part 1. Include the main differences between the softwares that have been researched and identify how each software can be used to communicate your roster. Students to explain how the roster they have produced meet legal and award requirements and high quality customer service . In addition to this students must explain the importance of maintaing staff records and completing timesheets accurately and within designated timelines. All information must be referenced.

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