Assignment Task:
Task:
Assessment details Instructions
Assessment overview The objective of this assessment is to assess your skills as would be required to implement predetermined work health and safety practices designed, at management level, to ensure a safe workplace. It requires the ability to monitor safe work practices and coordinate consultative arrangements, risk assessments, work health and safety training, and the maintenance of records.
Assessment Event number 2 of 2
Instructions for this assessment This is a skill based assessment and will be assessing you on your ability to demonstrate skills required in the unit.
This assessment is in 4 parts:
Scenario – 8 tasks
Report – 1 task
Assessment Checklist
Assessment Feedback Form
- Submission instructions On completion of this assessment, you are required to upload it or hand it to your assessor for marking.
- Ensure you have written your name at the bottom of each page of this assessment.
- It is important that you keep a copy of all electronic and hardcopy assessments submitted to TAFE and complete the assessment declaration when submitting the assessment.
- What do I need to do to achieve a satisfactory result? To successfully complete this assessment the student will be available at the arranged time to complete all the assessment criteria as outlined in the assessment instructions.
- All parts of the observable task must be performed to a satisfactory level as indicated in the criteria section of the Observation Checklist.
- All oral questions must be answered correctly to be deemed satisfactory in this assessment task; however, Assessors may ask questions to clarify understanding.
- What do I need to provide? Calculator, pens, reference documents
- Access to a computer with internet availability for research
- Assessor must provide Computers, software programs, printers and communication technology used to administer the implementation and monitoring of a WHS system
- Relevant state or territory WHS legislation
- Current plain English regulatory documents distributed by the local WHS government regulator
- Codes of practice and standards issued by government regulators or industry groups
- WHS information and business management manuals issued by industry associations or commercial publishers
- Current commercial WHS policies and procedures
- Case Study Assessment Task – SITXWHS003_AE_SK_2of2
- Access to The Hospitality Co-Op (Simulated Organisation)intranet for documents, specifically
- The Hospitality Co-Op WHS policies and procedures, and;
- The Hospitality Co-Op email & status report template.
- Due date/time allowed/venue Three (3) hours
- You are to allocate the student with an assessment due date
- Due date:
- Assessment feedback, review or appeals Appeals are addressed in accordance with Every Students Guide to Assessment.
- Specific task instructions
- The instructions and the criteria in the tasks and activities below will be used by the assessor to determine whether the tasks and activities have been satisfactorily completed. Use these instructions and criteria to ensure you demonstrate the required skills and knowledge.
- If this assessment requires you to record information, your assessor will provide you with an appropriate document/template.
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- Part 1: Scenario
- To complete this part of the assessment, you arerequired to read through the scenario and then complete all task as outlined in the instructions.
- Scenario
- You work for The Hospitality Co-Op. Your manager David has a backlog of work due for the end of the financial year and has asked if you can support with the excess workload.
- David has been updating a suite of workplace health and safety resources, which need to be made available to all staff. He has also advised you of some work health and safety incidents involving specific staff and has asked you to address these incidents, following the Hospitality Co-Op’s organisational WHS procedures.
- In his absence, David has sent you an email explaining what tasks he needs you to complete.
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- Figure 1 Email from David Woodrow
- 0560705322961034925RE: Updated WHS Information, Work Health and Safety Incidents
- David Woodrow
- From: david.woodrow@thehospitalitycoop.com Sent: 11/12/2019 - 8:44am
- To: student @thehospitalitycoop.comGood morning,
- I have recently updated the following suite of WHS policy and procedure documents which form our mandatory training:
- HYPERLINK "https://share.tafensw.edu.au/share/items/939a4a6f-abf4-45ff-ad41-c6e90c7ff53a/0/?attachment.uuid=f13f47be-3dbc-4cea-87c7-c89c0f4f9ca5"Emergency Action Plan
- HYPERLINK "https://share.tafensw.edu.au/share/items/939a4a6f-abf4-45ff-ad41-c6e90c7ff53a/0/?attachment.uuid=c1929c16-9766-4182-b5ef-0047007e8972"Emergency Evacuation Procedure
- HYPERLINK "https://share.tafensw.edu.au/share/items/939a4a6f-abf4-45ff-ad41-c6e90c7ff53a/0/?attachment.uuid=6199e7ef-5de4-4598-ab55-800cdd0c9ecc"WHS Hazard Identification and Incident Reporting Procedure
- HYPERLINK "https://share.tafensw.edu.au/share/items/939a4a6f-abf4-45ff-ad41-c6e90c7ff53a/0/?attachment.uuid=c565e614-8242-4603-a49c-40ed1ce1bcef"WHS Toolbox Talk Procedure
- HYPERLINK "https://share.tafensw.edu.au/share/items/939a4a6f-abf4-45ff-ad41-c6e90c7ff53a/0/?attachment.uuid=c2cae4f6-d09a-4868-8035-369e7f7592e1"WHS Risk Assessment Procedure
Three (3) WHS issues have also come across my desk and they all need to be addressed as soon as possible.
- Case 1:
- Andrea Davies Sous Chef at The Entrée Restaurant has complained of soreness and muscular pain in her lower back. Her job requires her to lift heavy boxes, containers, and trays and I have noticed that she doesn’t always bend her knees correctly. There is no training record for Andrea on the Hospitality Co-Ops Hazardous Manual Tasks Code of Practice.
- Case 2:
- Jenny Young has advised that Sue Jameson and Renee Hanlan have not received all of the mandatory WHS training they need as part of their induction.
- Sue and Renee have only been trained on the Emergency Action Plan, so they will need to complete the remaining training elements to be WHS competent within the next two weeks.
- Case 3:
- Ruth Briscoe was involved in a near-miss in the bar yesterday. The details are outlined in the attached incident report. I have conducted an informal review of the risk, but need you to complete Part B of her incident report, which is the formal risk assessment. I believe the consequences of this incident could have been moderate and it is likely it could happen again. I would consider it a high risk if controls are not implemented as soon as possible to avoid or reduce the risk. Jenny Young is responsible for the implementation of risk controls in this area.
- Could you please complete the following tasks:
- Send an email to all staff explaining that the WHS resources have been updated to comply with WHS legislation and employer responsibilities to provide a safe workplace
- Prepare a WHS action plan responding to the three (3) WHS issues above
- Consult with each of the four (4) staff members involved in the WHS issues via email to resolve their specific matters
- Meet with Andrea Davies to go over safe manual handling in the workplace, this will include explaining the manual handling poster and assisting Andrea to complete a manual handling discomfort survey. Once the survey is completed you will need to go through a step by step lifting exercise with Andrea to make sure she can safely adhere to organisational procedures.
- While you’re over at the Entrée Restaurant it would be a good idea to ask Head Chef Cassandra Ginn to complete a hazardous manual handling identification worksheet with the staff. I will look at following up with a manual handling risk assessment next week when I am back on board
- Complete a training needs analysis form for Sue Jameson and Renee Hanlan
- Complete a hazard inspection checklist based on Ruth Briscoe’s bar incident, and
- Complete Part B - Risk Assessment of Ruth Briscoe’s incident report and refer the risk assessment in an email to the bar supervisor Jenny Young.
- Thanks for taking the lead on this.
- Warm regards
- David Woodrow
- Deputy Manager - The Hospitality Co-Op
Task Instructions
To complete this part of the assessment you are required tosubmit a portfolio of evidence that demonstrates your skills in implementing and monitoring work health and safety practices designed to ensure a safe workplace.
Your portfolio of evidence should include the following tasks, each task has specific marking criteria and all criteria must be met for successful completion.
Table 2 Part 1: Scenario Tasks
# Task Marking Criteria
1.1 Submit an email to all staff notifying them of the updated WHS policies & procedures. Part 1. 1 Changing whs to all saff email
1.2 Submit a completed WHS Action Plan. Part 1. 2 complete
1.3 Submit four (4) emails to relevant staff members with WHS issues requiring prompt action. Part 1. 31.4 Submit a role play video based on your consultation with staff member Andrea Davies. Part 1. 4talk through
1.5 Submit a training needs analysis form relevant to Sue Jameson and Renee Hanlan identifying their training gaps. Part 1. 5 complete
1.6 Submit a Hazard Inspection Checklist based on Ruth Briscoe’s near-miss in the bar. Part 1. 6 complete
1.7 Submit a risk assessment based on Ruth Briscoe’s incident report. Part 1. 71.8 Submit an email to the manager responsible for Ruth Briscoe, identifying the control methods to be implemented from your recent risk assessment. Part 1. 8
Part 2: Report
To complete this part of the assessment, the student is required to evaluate the documentation provided and then complete the task as outlined in the instructions.
Task Instructions
You receive the following documentation from The Hospitality Co-Op staff members:
A completedhazardous manual task identification worksheet from the Entrée restaurant team
A completed training evaluation form from Renee Hanlan, and;
A risk register entry from Jenny Young following up on risk control methods requested in your email from the incident in the bar.
Evaluate this documentation and complete the following task:
Table 3 Part 2: Report Tasks
# Task Marking Criteria
2.1 Submit a report to David Woodrow based on the information provided in the above documentation. Part 2. 1Part 3: Assessment Checklist
The AssessmentChecklist will be used by you to record the students’ results.This Checklist outlines the Performance Criteria, Performance Evidence and Assessment Conditions you will be marking the student on. All the criteria must be met.
Table SEQ Table \* ARABIC 4Assessment Checklist
Task # Task/Activity Performed S U/S Assessor Comments(Describe the student’s ability in demonstrating the required skills and knowledge)
Part 1. 1.Email to all staff
Use the attached: Email TemplateReview all five (5) updated WHS procedures attached to David Woodrow’s email.
Provide brief explanatory context on:
What each document is for;
Why it is important to review, and;
Links to the resources on The Hospitality Co-Op intranet page.
Your explanation should be a minimum of 600 – 800 words.
Indicate a secondary way to access the documents.
Notify staff that they are to submit initial feedback on the updated documents to Joanne Downes.
Identify where staff can provide their feedback after the consultation period has closed. Part 1.2WHS action plan
HYPERLINK "https://share.tafensw.edu.au/share/items/939a4a6f-abf4-45ff-ad41-c6e90c7ff53a/0/?attachment.uuid=0837d7fa-305b-4d86-9db7-52f8b2cbe1f8"Use the attached: WHS Action Plan Template
List the WHS issues that David Woodrow has advised in his attached email.
Describe the actions required and the staff and stakeholders that will be involved.
Give a time frame for each issue in the action plan to be completed and identify what resources will be required. Use reasonable judgment to specify time frames and required resources to complete each action.
Describe how compliance with organisational WHS procedures will be monitored. Use your judgment and contextual understanding expected of a manager regarding methods to monitor compliance.
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