Six Sigma & Quality Improvement Tools & Techniques - Report Writing - Management Assignment Help

Assignment Task

Objective

• To demonstrate an understanding of the techniques included in the Six Sigma & Quality Management module.
• To provide evidence illustrating the application of the techniques and tools involved in business excellence and quality improvement.
• A brief assessment of the significance, value and benefits of the quality improvement tools and techniques.
• Using the literature to explore the application of tools in team-based continuous improvement and problem solving.

Introduction
Six Sigma is a comprehensive and flexible system for achieving, sustaining and maximizing business success; uniquely driven by close understanding of customer needs, disciplined use of facts, data, statistical analysis, and diligent attention to managing, improving and reinventing business processes.
Six Sigma is a rigorous and a systematic methodology that utilizes information (management by facts) and statistical analysis to measure and improve a company's operational performance, practices and systems by identifying and preventing 'defects' in manufacturing and service-related processes in order to anticipate and exceed expectations of all stakeholders to accomplish effectiveness.

Assignment Requirements
It is accepted that the most famous Quality Gurus are Edwards Deming, Joseph Juran, Philip Crosby and Walter A. Shewhart. Discuss in brief the context of their teachings in respect of Quality Management, through:
Deming philosophy and system of profound knowledge.
Juran Quality Trilogy.
Crosby philosophy.
Walter A. Shewhart “Obstacles to Success”.

You need to choose one of the topics below to search inside through the literature review:
A brief presentation on the topics of, Causes of Variation, Process Improvement, Six Sigma Implementation and DMAIC Roadmap for sustainable improvement.
Six Sigma and Innovation management for the future technological advancement through the Industry 4.0 dynamical environments.
Quality Function Deployment QFD, Organisation Strategy and value streams addition leading to customer satisfaction.

Choose a case of study from the literature with:
Summary of the problem and, how it has been addressed.
Statistical Tools and techniques that used in solving the problem.
Steps for building Six Sigma capacity within the organization and the Critical Success Factors
A critique of advantages and disadvantages of the team work approach.
A conclusion about the overall value adding of the quality improvement and problem solving.
You should demonstrate application of the improvement methodology used in your case of study by answering the following questions:
What was the problem and why did they need to tackle it?
What did they want to achieve?
What did they do? Which tools they did use and why?
What did they obtain as results from their investigation?
What does it all mean, as conclusions?
What do they intend to do about the problem under investigation? (as recommendations).

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