Software Development Life Cycle - Castleville Council Services Case Study - Computer Science Assignment Help

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Case Study: Castleville Council Services 
Castleville council provides a range of support services and facilities to assist individual people and groups in their area to help them lead a happy and comfortable life. The council provides different types of services such as sports services or services related to health, daycare facilities, or providing services to people who have physical or learning disabilities. The council is planning to develop a web-based system that will make the service management process more efficient for them as well as for the people availing those services. 

Summary of Requirements 
The proposed system should be able to identify eligible people (client) by individually assessing them according to their needs and priority that is decided based on the information entered into the system by social workers or council staff. Some of these services are free of cost for people living in that vicinity however, some services may incur a fee to offset costs and that is related to the person's ability to pay. From time to time, the council can add new services or update or delete existing services. 
Castleville council also operates a complaints and representations procedure. People can provide feedback about their experience and services offered to them for future improvements. The system should incorporate this feature as well. 
The system should keep a record of individual client details that might include their name, address, contact details, payments made, current status, allocated social worker, etc. There should be a facility for council supervisors to generate administrative reports regarding services provided to different people. There need to  be restricted access to any confidential information about clients to those authorized to view the data using a password system 
You as a system analyst, are hired by the council authorities, to analyze and design the council services management system that should be able to perform tasks according to the details provided in the above case study. This will also require you to make necessary assumptions and clearly document all your assumptions in your report. 

SECTION A: Theory Related Questions  

1. Introduction: Introduce the important aspects of the case study.

2. Work Breakdown Structure: Provide a work breakdown structure for the given project listing all the steps according to Software Development Life Cycle (SDLC) phases.

3. Requirements: List all functional and non-functional requirements as discussed in the case study

4. Information gathering techniques: Identify at least two information-gathering techniques that can be used to gather specific requirements and design at least 6 questions that can be asked from relevant stakeholders to capture the system requirements and specifications to develop the system successfully.

5. Conclusion: Write a brief conclusion (Conclusion can be written after completing both sections. (2 marks)

6. Structure and Formatting Guidelines 

a. Add a title/cover page of your choice at the beginning of the report. It should include the name of the assessment, subject name, student’s name, and student ID.

b. Insert a table of content next to the title page.

c. Insert the page number within the footer of every page in your report.

d. Provide appropriate referencing

 

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