Highlights
1 Decision-making rules
To achieve a satisfactory result, you must meet all of the criteria outlined in the assessment instructions. Your assessor will also be looking for your ability to:
1. Explain the presentation outcomes to the audience.
2. Use suitable presentation aids (e.g., PowerPoint or flip charts), strategies / techniques (e.g., reinforcement, sandwich feedback), resources and materials (e.g., handouts).
3. Monitor and respond to questions and comments from the audience.
4. Monitor and respond to non-verbal cues from the audience such as indicators of weariness or disinterest, body language.
5. Use engaging communication techniques to capture the interest of the audience – at minimum this must include varying your pitch and tone and using a commanding posture.
6. Provide opportunities for the audience to ask questions and clarify the ideas presented.
7. Adjust your presentation strategies to suit the needs and preferences of the audience. At minimum this must include varying the level of complexity in your terminology to match your audience characteristics.
8. Select and use appropriate conventions and protocols to encourage interaction or to present information – at minimum this must include using open questioning techniques.
9. Demonstrate sophisticated control over oral, visual and written formats. At minimum this includes:
Demonstrating your use of the seven Cs of communication (Clear, Concise, Concrete, Correct, Coherent, Complete and Courteous).
Presenting information using words and non-verbal features appropriate to the audience and context – including using body posture, facial expressions and gestures that are consistent with the style of the presentation, and exhibiting good stage ‘presence’.
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