Highlights
Task:
LO1 Critically evaluate how operations management contributes to the competitiveness of an organization.
LO2 Critically evaluate how quality management processes and supply chain networks contribute to achieving the overall strategic objectives of an organization.
LO3 Critically evaluate the information management/systems in relation to the operation management processes.
LO4 Design a project plan for a given business scenario and implement a project.
Learning Outcome 1: Critically evaluate how operations management contributes to the competitiveness of an organization.
? PC 1.1: Critically discuss the principles, theories and concepts of Operations Management.
? PC 1.2: Evaluate the impact of productivity, workflow and quality on organizational competitiveness.
? PC 1.3: Critically discuss the integration of core operational strategies with the overall business strategy.
Learning Outcome 2: Critically evaluate how quality management processes and supply chain networks contribute to achieving the overall strategic objectives of an organization.
? PC 2.1: Critically discuss the application of principles, techniques and practices of Quality Management in operations management.
? PC 2.2: Evaluate the critical role of Supply Chain network design in aligning the operations strategy to the overall business strategy.
? PC 2.3: Develop appropriate performance indicators to effect monitoring, control and continuous improvement of company operations.
Learning Outcome 3: Critically evaluate the information management/systems in relation to the operation management processes.
? PC 3.1: Critically discuss how the synthesis of management information systems assist the operations management process.
? PC 3.2: Evaluate the use of wide range of ICT applications in supporting and enhancing the management of operations in organisations.
? PC 3.3 Critically analyse the appropriate methods, requirements and the use of current and emerging technologies for the optimisation of operational processes.
Learning Outcome 4: Design a project plan for a given business scenario and implement a project.
? PC 4.1: Analyse the principles, practices, methodologies and the tools to develop project specification, schedule, control and evaluation of projects.
? PC 4.2: Evaluate the contribution of Project Leadership during change and management of stakeholders.
Scenario:
You are acting as the operations and quality consultant for a chosen organization (preferably where the learner is currently working or any other organization of your choice). You have been asked by the board of directors to prepare a report to review the operations and quality management processes in th . You are required to look at the existing supply chain networks, operations management and quality management processes, procedures and systems within the organization, and, evaluate the competitiveness of the organization in achieving key strategic objectives. It is also imperative to evaluate the information management/ systems in the organisation in relation to such operations management processes.
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