STID3074 - Rebuild or Upgrade Case Study - Management Assignment Help

Assignment Task

INTRODUCTION: MAHANG SPECIALIST CLINIC SYSTEM (MSCS) IN KLINIK PAKAR PERUBATAN MAHANG

Ms Aimi is an information system consultant appointed by Klinik Pakar Perubatan Mahang (KPPM) to enhance the development and sustainability of the KPPM information system project. The project aims to enhance several information systems under several units in KPPM. Before joining KPPM, Ms Aimi has vast experience as a Project Manager in Multi-National Company (MNC) such as Shell and Maybank. Thus, the Director of KPPM, Dr Kamil, has requested Ms Aimi to perform an in-depth study to identify the problems related to Mahang Specialist Clinic System (MSCS) and come up with an appropriate rectification solution because MSCS has received many complaints regarding its reliability and accuracy of the information generated. 

MSCS helps the clinic manage their patient registration, diagnose the patient, provide prescription and payment. MSCS use a smart card that contains a chip to manage all the patient information, such as their biodata, health, medication and payment. The registered patient who returns for the service will need to provide their smart card for identification. Mr Fahim is an IT staff at KPPM who is responsible for the development and maintenance of MSCS.

answer the following questions:

1.    How do you plan to deal with the people issues or soft side of technology if the users within the organization do not embrace the upgraded system/a new system? 

2.    Identify the risks in managing this project using SWOT Analysis OR Cause-Effect Diagram.

3.    Choose ONE (1) of the general tactical implementation plans for this project, and justify your choice.

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