STM2EPS - Traffic Intensity - STM2EPS Assignment Help

Internal Code : 1AJBBE

STM2EPS Assignment Help

TASK What is the traffic intensity for this system? On average, how long will the customer spend on hold before they get to speak to the operator? What is the average amount of time that a caller will spend talking to the operator? What is the long term average number of queries in the system at any one time