Striving for Continuous Process Improvement - IT Assignment Help

Assignment Task:

Task:

ABSTRACT:
Organisations must constantly monitor, measure, evaluate and improve their processes in order to remain competitive. Construction organisations are no different in this aspect and are increasingly realising the need for process improvement due to external and internal pressures. The construction industry is working towards improving its efficiency by implementing process improvement techniques such as Lean Construction along with information and communication systems. Business processes and information technology are closely associated and better results can be achieved by addressing them in an integrated manner. This paper provides details of a case study where an extensive business process improvement exercise was carried out over a period of five years alongside a major Enterprise Information System implementation.

INTRODUCTION
The dynamic and turbulent nature of the business environment necessitates critical process evaluation and change. Organizations must constantly monitor, measure, and improve their processes if they are to survive in today’s dynamic business world. Businesses in private and public sectors have devoted increasing attention to business processes for several decades. This interest has grown out of the need to streamline business operations, consolidate organizations, and reduce costs, reflecting the fact that the process is the basic unit of business value within an organization.

A REVIEW OF BUSINESS IMPROVEMENT APPROACHES
In this section, a brief review of the three most significant approaches to business process improvement is presented: Business Process Re-engineering, Process Innovation and Lean Thinking. A critical discussion of these approaches is presented and lessons learnt from the past are identified, together with a methodology, which has helped in shaping the thinking on the approach that was taken in the case study.

Learning Outcomes

1. Critically analyse the role of management information systems in sustaining successful organisations.
2. Critically evaluate approaches to business process management and systems, their associated risks and implementation processes.
3. Establish and justify governance processes for business process management change to ensure that all stakeholders are considered in technology change decisions

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