Assignment Task:
Task:
ASSESSMENT INFORMATION: 1500 words report
Assessment Task 1: SWOT and PESTLE analysis on any company
Assessment Task 2: IDENTIFY CHANGE REQUIREMENTS AND OPPORTUNITIES
Assessment Task 3: Develop change management strategy
Assessment Task 4: Implement change management strategy
ASSESSMENT TASK 1: PRESENTATION OF SWOT AND PESTLE ANALYSIS
89662021526500Performance objective
You will demonstrate the skills and knowledge required to research and development in change requirements for an organisation.
89662021844000Assessment description
Using the information available on company website and articles.Use latest data available i.e. 2019. Please explain the reasons listed in your analysis.
ASSESSMENT TASK 2: IDENTIFY CHANGE REQUIREMENTS ANDOPPORTUNITIES
Performance objective
You will demonstrate the skills and knowledge required to identify change requirements for an organisation89662021272500Assessment description
Using the scenario information supplied, you will identify strategic change needs, review existing policy, monitor trends in the external environment that impact on an organisation’s objectives, identify operational change objectives, prioritise change requirements and consult experts or specialists to assist in identification of change requirements and opportunities. You will then write a report to management outlining the change requirements.
89662021526500Procedure
Review the scenario information provided (in the Appendix of this task) for Clipper Parcels.
Prepare to write a report on change requirements for Clipper Parcels by following steps 3–10 below.
Analyse the organisational objectives provided in the scenario to identify the following change requirements for Clipper Parcels.
Identify requirements for change.
Prepare an explanation of how your identified change needs to link to the organisation’s strategic plan goal/s.
Review the organisation’s current state to understand how the current policies, practices and operations deliver against the organisation’s strategic goals.
Review the organisation’s performance against objectives with regards to its:
people
policies and processes technology structure.
- Monitor external trends to identify events or trends which may impact on the achievement of the organisation’s strategic plan goals.
- Identify two external trends.
- Develop an explanation of how the trends currently impact or will impact organisational objectives.
- Identify major operational change requirements.
- Identify changes due to performance gaps.
- Identify changes due to business opportunities.
- Identify changes due to threats.
- Identify changes due to management decisions.
- Identify specialists to be consulted to assist with identifying change needs.
- Identify specialists you will engage to help identify change requirements, and be prepared to explain your reasons for engaging these specialists.
- Identify what consulting model you would adopt to engage the specialists, and be prepared to explain why you would use this model.
- Identify the managers that need to be informed. Prepare a plan that identifies who, when and how stakeholder managers will be engaged to review and prioritise change requirements.
- Prepare a report detailing change requirements for the organisation. Include all of the information you identified and the explanations that you prepared in steps 3–10.
- Specifications
- Your assessor will be looking for:
- a report including all information identified in the procedure above
- how you use problem-solving skills to identify and analyse issues or barriers, and develop responses
- how you develop and incorporate new ideas into your report on change requirements
- planning skills to organise engagement with manager stakeholders and implement activities to achieve priorities and outcomes
- verbal communication skills to describe, support, and negotiate change requirements and priorities with stakeholders.
- Appendix
- 89662015875000Clipper Parcels Pty Ltd
- Task
- It is the end of the 2018 financial year. You are an external change management consultant employed by Clipper Parcels. You have been asked by the General Manager to prepare a report to identify opportunities and requirements for change for the organisation in the coming year.
- You have been given some information about the organisation and the organisation’s strategic goals. Specific operational and human resources goals were developed to support the strategic goals.
- The strategic goals were developed as a result of external market research indicating an opportunity for Clipper Parcels to build market share in Sydney. The business has the opportunity to increase Sydney market share by 7.5% on the back of increased efficiency and shorter delivery times from larger truck fleet and improved distribution systems.
- You have also been given some information about employees and some background information regarding the organisation’s workforce relations.
- Before submitting the final report, you will need to review your proposed changes with all relevant manager stakeholders. The General Manager is very concerned about identifying change requirements in close consultation with key management stakeholders within the organisation in order to ensure the least resistance to implementation.
- About Clipper Parcels
- Clipper Parcels is a courier company that has been operating in New South Wales for the last 15 years. Its primary business function is delivering medium to large size packages across metropolitan Sydney.
- Strategic plan goals
- The organisation’s strategic goals are:
- to expand business in the metropolitan area so that small to medium package deliveries market share increases by 7.5%
- to develop an integrated approach to distribution management, utilising technology such as PDA devices and GPS
- to develop and maintain a cohesive and well-motivated workforce.
- Strategic goals are supported by the following operational and human resources goals.
- Operational plan goals
- Testing of the distribution management system is to cease and allow implementation within the first quarter of the 2016 financial year.
- The truck fleet will need to be expanded by 8 trucks within the 2016 financial year.
- Human resources goals
- Incorporating a Human Resources function to facilitate the changes in workforce management in the first quarter of the 2016 financial year.
- Introducing professional development and training to achieve organisational goals and promote understanding of organisation’s strategic goals in the first quarter of the financial year.
- Eliminating industrial relations problems in the financial year. Concluding negotiations with employees and union.
- Eliminating lifting injuries.
- Employee profile
- Clipper Parcels employs the following people.
- General manager (GM) – Generally on the road; never in office.
- Chief financial officer (CFO) – Reports to GM and keeps office hours; 9–5, Mon–Fri.
- Accountant – Reports to CFO and keeps office hours; 9–5, Mon–Fri.
- Truck drivers (x20) – Report to office.
- Office team manager – Reports to GM and keeps office hours; 9–5, Mon–Fri.
- Office team members (x5) – Perform administrative, sales, customer relationship management duties. Monitor truck drivers and handle enquiries. Report to office team manager.
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