TAE40116 - Design Cluster - Best Jobs Incorporated (BJI) - Case Study - IT Assignment Help

Assignment Task

Introduction Assessment is a difficult process – we understand this and have developed a range of assessment kits, such as this, to facilitate a seamless process for both the assessor and the learner being assessed.
There are a number of characteristics of assessment, ranging from subjective assessment (which is based on opinions and feelings), to objective assessment (which is based clearly on defined processes and specific standards). Nearly all assessment involves a mixture of both types of assessment because it is almost impossible to eradicate the subjectivity humans carry into the process of assessing. The goal in developing and implementing these assessment kits is to work towards the objective end as far as possible and to reduce the degree of opinions and feelings present.
What is competency based assessmentThe features of a competency based assessment system are:
It is focused on what learners can do and whether it meets the criteria specified by industry as competency standards.
Assessment should mirror the environment the learner will encounter in the workplace.
Assessment criteria should be clearly stated to the learner at the beginning of the learning process.
Assessment should be holistic. That is, it aims to assess as many elements and/or units of competency as is feasible at one time.
In competency assessment, a learner receives one of only two outcomes – competent or not yet competent.
The basis of assessment is in applying knowledge for some purpose. In a competency system, knowledge for the sake of knowledge is seen to be ineffectual unless it assists a person to perform a task to the level required in the workplace.
The emphasis in assessment is on assessable outcomes that are clearly stated for the trainer and learner. Assessable outcomes are tied to the relevant industry competency standards where these exist. Where such competencies do not exist, the outcomes are based upon those identified in a training needs analysis.

Definition of competencyAssessment in this context can be defined as:
The fair, valid, reliable and flexible gathering and recording of evidence to support judgement on whether competence has been achieved. Skills and knowledge (developed either in a structured learning situation, at work, or in some other context) are assessed against national standards of competence required by industry, rather than compared with the skills and knowledge of other learners.
The Basic Principles of Assessing Nationally Recognised Training
Developing and conducing assessment, in an Australian vocational education and training context, is founded on a number of basic conventions:

The principles of assessment
Assessment must be validAssessment must include the full range of skills and knowledge needed to demonstrate competency.
Assessment must include the combination of knowledge and skills with their practical application.
Assessment, where possible, must include judgements based on evidence drawn from a number of occasions and across a number of contexts.
Assessment must be reliableAssessment must be reliable and must be regularly reviewed to ensure that assessors are making decisions in a consistent manner.
Assessors must be trained in national competency standards for assessors to ensure reliability.
Assessment must be flexibleAssessment, where possible, must cover both the on and off-the-job components of training within a course.
Assessment must provide for the recognition of knowledge, skills and attitudes regardless of how they have been acquired.
Assessment must be made accessible to learners though a variety of delivery modes, so they can proceed through modularised training packages to gain competencies.
Assessment must be mutually developed and agreed upon between assessor and the assessed.
Assessment must be able to be challenged. Appropriate mechanisms must be made for reassessment as a result of challenge.

This rule relates to the amount of evidence gathered It is imperative that enough evidence is gathered to satisfy the requirements that the learner is competent across all aspects of the unit of competency.
Authentic
When evidence is gathered the assessor must be satisfied that evidence is the learner’s own work.
Current
This relates to the recency of the evidence and whether the evidence relates to current abilities. The Dimensions of CompetencyThe national concept of competency includes all aspects of work performance, and not only narrow task skills. The four dimensions of competency are:
Task skills
Task management skills
Contingency management skills
Job role and environment skills

Case Study – Housekeeping Assistant TrainingCase Study 2 provides you with a detailed scenario and all the information you will require to complete Project 4: Conduct a training needs analysis 2

SCENARIO
Best Jobs Incorporated (BJI) was very pleased with the training program you have created for their Catering Assistant participants, and has also approached Man Power Training Services (MPTS) to create the training program for their Housekeeping Assistant Group.
You’ve been assigned to create the said program for BJI. Your task is to design a plan that will provide participants the necessary qualifications to apply for an entry level position as housekeeping assistants.
BJI is looking to train eight (8) candidates in line with nationally recognised standards through a relevant certificate 1 qualification.
The overall training should take place over a six (6) month period.
In line with the previous requirement for the catering assistant program, the following units must be included in the course, and must be grouped together in one learning program:
SITXCCS001 Provide customer information and assistanceand
BSBWOR203 Work effectively with othersThis will allow participants from the Catering Assistant Training Group join the sessions without having to take units only specific to the training for housekeeping assistants.
The training can be held at BJI’s training centre which has all the necessary resources to conduct the training and assessment.
Note the following candidate information:
Vicky Sheokeen
Vicky is born and raised in India. He moved with his brother, Kapil to Australia to work as housekeeping assistants for a local hotel run by their uncle. Vicky still requires assistance in understanding written and spoken English.
Kapil Sachdeva
Kapil is Vicky’s brother, and is also born and raised in India. They moved together to work as housekeeping assistants for local hotel run by their uncle. Like Vicky, Kapil also still requires assistance in understanding written and spoken English.
Juan Pedro
Juan Pedro is a Filipino student in Australia looking for a part time job as a housekeeping assistant while completing his studies. English is his second language.
Jiyoon Jeong
Jiyoon is born and raised in Korea. She has been staying in Australia for the past year as a full-time student, learning English as second language. Her English reading and writing skills are sufficient to complete the training; however, she still struggles a bit with her English listening and speaking skills and still requires an English dictionary handy. She wants to work as housekeeping assistant.
Eunji Park
Eunji is born and raised in Korea but is attending her 3rd year in university in Australia. English is her second language. She is comfortable with reading and writing in English but sometimes has trouble when conversing with others. She will be taking a year off from school and wants to work as housekeeping assistant during this period.
Adam Martin
Adam Martin just finished high school in Australia and is looking to work as a housekeeping assistant before pursuing higher education. He has not had any formal vocational training.
Stella Chapman
Stella Chapman completed a couple of freshman units at a local university studying culinary arts before giving birth to her first child. She wants to work part time as a housekeeping assistant.
Betty Christopher
Betty Christopher is a catering assistant and would like to expand her skills by completing the housekeeping assistant training too.
Other requirements of the client:
Must be based on a current certificate 1 qualification and current unitsMust be based on qualifications for housekeeping assistants
Must also include the following unit:
SITXWHS001 Participate in safe work practicesMust be in compliance with BJI’s Workplace Health and Safety Policy located here:
BJI Workplace Health and Safety Policy(Username: learner Password: studyhard)
Must reflect the results of the results of the LLN Assessments conducted by BJI and MPTS for the clients.
Names Learning Reading Writing Oral Communication Numeracy
Vicky Sheokeen 2 1 1 2 2
Kapil Sachdeva 2 1 1 2 3
Juan Pedro 3 3 3 3 3
Jiyoon Jeong 4 2 2 3 2
Eunji Park 4 3 3 2 3
Adam Martin 4 3 3 3 3
Stella Chapman 3 3 3 3 3
Betty Cristopher 4 4 3 3 3

Supplementary Knowledge Questions
List two (2) examples of critical LLN skills essential to workplace performance in the Marketing industry.

List two (2) examples of cultural sensitivities and two (2) examples of social sensitivities relevant to communicating with individuals who are identified as requiring LLN support:

Explain two examples of techniques you use for evaluating your own training and assessment practice

Identify possible sources of resources, strategies and LLN support in your own organisation.
In the spaces provided below the possible internal sources of LLN resources, strategies and LLN support in your organisation. You must identify two (2) of each and include any procedures you must follow when accessing them.

This TAE40116 - IT Assignment has been solved by our IT experts at My Uni Paper. Our Assignment Writing Experts are efficient to provide a fresh solution to this question. We are serving more than 10000+ Students in Australia, UK & US by helping them to score HD in their academics. Our Experts are well trained to follow all marking rubrics & referencing style.
Be it a used or new solution, the quality of the work submitted by our assignment experts remains unhampered. You may continue to expect the same or even better quality with the used and new assignment solution files respectively. There’s one thing to be noticed that you could choose one between the two and acquire an HD either way. You could choose a new assignment solution file to get yourself an exclusive, plagiarism (with free Turnitin file), expert quality assignment or order an old solution file that was considered worthy of the highest distinction.