Takeaway Service Case Study - Future Development of the Restaurant - Management Assignment Help

Assignment Task:

Introduction

Takeaway service is a major trend in the national catering industry, and the manager of Dumpling House is taking advantage of this trend to expand more business for the restaurant and prepare for the future development of the restaurant. We will lay a solid foundation for the restaurant's stable turnover in response to more and more restaurant competition. We hope to provide convenient, fast and healthy diet for the surrounding residents and white-collar workers, while expanding the influence and competitiveness of the restaurant. We will start with a menu and customize a quality menu that is reasonably priced and combines deliciousness and nutrition. Log out of our takeaway service online, let more people know about us, know us, try us, and finally like our service. We will invest manpower, financial resources and time to achieve this goal, and we must implement this plan properly. 

Scope

In the next month, we will launch a system for takeaway service. In the meantime, we will train the existing staff to pick up the order-taking skills, and will also establish the restaurant's own website. In addition to putting the menu on the Internet, we will also add online ordering functions. We need to upgrade the existing computer system. After the customer places an order online, we can quickly receive and process it, and prepare the food and deliver it to the door as quickly as possible. 

We will need to have a meeting with the chefs to discuss the menu for the takeaway, and then contact the supplier to increase the purchase volume for the takeaway food. We will need to hire a team to take delivery and equip them with dedicated motorcycles and mobile phones for easy work. The implementation of the plan is expected to require a budget of $24,050. 

Objectives 

Keep food fresh and delicious

We will choose the freshest ingredients, develop a balanced menu, retain our traditional recipe practices, and ensure that our take-out food is as delicious as it is inside the restaurant 

Provide convenient delivery service to ensure a friendly service attitude 

Our restaurant staff will be specially trained to communicate with customers by telephone and Internet, so as to provide friendly and professional service to customers when communicating with them about takeaway service in the future 

Ensure that food is delivered to customers in the shortest possible time We will speed up the time of each operation step under the premise of ensuring the quality, and ensure that the food is delivered to the customer when it's still fresh and hot. Distribute flyers in the community, distribute ads on the web and offer discount coupons We will distribute flyers in nearby communities, push ads on relevant media sites and food websites, and regularly pull out of coupon campaigns to attract more new customers to try our restaurants.

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