The Arcadia Group Limited Case Study - Human Resource Management Assignment Help

Assignment Task:

Purpose of this assignment

1 Explain the purpose and scope of Human Resource Management in terms of resourcing an organization with talent and skills appropriate to fulfill business objectives.

2 Evaluate the effectiveness of the key elements of Human Resource Management in an organization.

3 Analyze internal and external factors that affect Human Resource Management decision-making, including employment legislation.

4 Apply Human Resource Management practices in a work-related context.

Arcadia Group Overview: 

The Arcadia Group Limited is one of the UK's largest fashion retail companies. It employs around 25,000 people and has over 2,000 outlets in the UK. It also has a growing number of stores abroad. The group includes eight major high street brands. Each brand targets its own market segment.
In 2002, Philip Green bought Arcadia for £800 million. He changed it from a public limited company (plc) to a private limited company (Ltd). Since then the Arcadia Group has been extremely successful. In 2005, the Group's turnover was over £1.7 billion. Its profits were over £326 million.

The success of Arcadia relies on the quality of its employees, such as its store managers and its sales staff. To attract the right applicants the company must have an effective recruitment process.
Recruitment occurs both at store level (with each store recruiting its own sales advisors) and centrally. Arcadia's Head Office is using specially designed management development programmes to target two groups: school leavers, and newly qualified graduates. With these programmes Arcadia is looking to recruit the next generation of students who are passionate about a career in retailing and able to become future leaders in the business. 
When recruiting new employees Arcadia looks for specific abilities. These are called competencies. 

The key competencies are:
•    working with people
•    putting the customer first
•    maximising impact
•    inspiring performance
•    driving the business forward
•    making the right choices
•    Understanding the role.

The selection process for the Retail Management Trainee Programme has two stages:
•    An online application.
•    Attending an assessment centre.

Training and development
Recruiting the right people does not guarantee performance. Employees must also be trained effectively.
Much of the training at Arcadia is on-the-job and occurs within the stores. Off-the-job training is used for general management skills.

To attract applications the company:
•    attends career fairs and presentations
•    produces advertisements and posters
•    uses in-store communications
•    Advertises on the company website (www.arcadia.co.uk/recruitment).
When recruiting new employees Arcadia looks for specific abilities. These are called competencies. 
The key competencies are:
•    working with people
•    putting the customer first
•    maximising impact
•    inspiring performance
•    driving the business forward
•    making the right choices
•    Understanding the role.

The selection process for the Retail Management Trainee Programme has two stages:
•    An online application.
•    Attending an assessment centre.
Training and development
Recruiting the right people does not guarantee performance. Employees must also be trained effectively.
Much of the training at Arcadia is on-the-job and occurs within the stores. Off-the-job training is used for general management skills.
 

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