The Arcadia Group Limited - The Purpose and Scope of Human Resource Management - Management Assignment Help

Assignment Task:

Arcadia Group Overview:

The Arcadia Group Limited is one of the UK's largest fashion retail companies. It employs around 25,000 people and has over 2,000 outlets in the UK. It also has a growing number of stores abroad. The group includes eight major high street brands. Each brand targets its own market segment.

In 2002, Philip Green bought Arcadia for £800 million. He changed it from a public limited company (plc) to a private limited company (Ltd). Since then the Arcadia Group has been extremely successful. In 2005, the Group's turnover was over £1.7 billion. Its profits were over £326 million.

The success of Arcadia relies on the quality of its employees, such as its store managers and its sales staff. To attract the right applicants the company must have an effective recruitment process.

Recruitment occurs both at store level (with each store recruiting its own sales advisors) and centrally. Arcadia's Head Office is using specially designed management development programmes to target two groups: school leavers, and newly qualified graduates. With these programmes Arcadia is looking to recruit the next generation of students who are passionate about a career in retailing and able to become future leaders in the business.

When recruiting new employees Arcadia looks for specific abilities. These are called competencies.

The key competencies are:

• working with people
• putting the customer first
• maximising impact
• inspiring performance
• driving the business forward
• making the right choices
• Understanding the role.

The selection process for the Retail Management Trainee Programme has two stages:

• An online application.
• Attending an assessment centre.

Training and development

Recruiting the right people does not guarantee performance. Employees must also be trained effectively.

Much of the training at Arcadia is on-the-job and occurs within the stores. Off-the-job training is used for general management skills.

To attract applications the company:

• attends career fairs and presentations
• produces advertisements and posters
• uses in-store communications

When recruiting new employees Arcadia looks for specific abilities. These are called competencies.

The key competencies are:

• working with people
• putting the customer first
• maximising impact
• inspiring performance
• driving the business forward
• making the right choices
• Understanding the role.

The selection process for the Retail Management Trainee Programme has two stages:

• An online application.
• Attending an assessment centre.

Training and development

Recruiting the right people does not guarantee performance. Employees must also be trained effectively.

Much of the training at Arcadia is on-the-job and occurs within the stores. Off-the-job training is used for general management skills.

Task 1 (LO1: P1,P2 , M1, M2 and D1) 

LO1 Explain the purpose and scope of Human Resource Management in terms of resourcing an organization with talent and skills appropriate to fulfill the company’s business objectives. 

P1: Explain the main activities, functions and approaches of HRM. 

Guidelines: (Definitions of HRM, What are the main functions and activities of HRM, Explain ‘Best Fit’ approach and ‘Best Practice’, The hard and soft models of HRM)

P2: Explain the strengths and weaknesses of different approaches to recruitment and selection. 

Guidelines: (Sources of recruitment: internal vs external recruitment. Job analysis, job descriptions and specifications. Selection: Main methods of selection: strengths and weaknesses of each. On-boarding and induction: The issues affecting successful induction and socialization of employees).

M1: Assess how HRM practices elevate Arcadia Group’s performance to achieve its objectives.   

M2: Assess the strengths and weaknesses of different approaches to recruitment and selection applied at Arcadia.
  
D1: Critically evaluate the strengths and weaknesses of different approaches to recruitment and selection and which processes would you recommend for Arcadia Group.
 
Task 2 (LO2: P3,P4,M3,M4 and D2) 

LO2 Evaluate the effectiveness of the key elements of Human Resource Management in an organization.

P3:  Explain the benefits of training and development to a company and its employees. 

Guidelines: (Define both; differentiate training and development, training need analysis, methods of training).

P4: Explain the main methods of job design, evaluation and reward system.

Guidelines: (Define job design and explain its methods, performance appraisal methods and explain reward types).

M3: Assess training and development processes at Arcadia Group.  

D2: Critically evaluate the effectiveness of training, development and performance evaluation at Arcadia Group. 
Task 3 (LO3: P5,P6 and M4, D3) 

LO3 Analyze internal and external factors that affect Human Resource Management decision-making, including employment legislation. 

P5: Analyze the importance of employee’s relations in respect to influencing HRM decision-making. 

Guidelines: (Explain the employee relation policies, strategies, and management style). 

P6: Identify the key elements of employment legislation and the impact it has upon HRM decision making. 

Guidelines: (Explain the effects of law and unions on organizations and how to deal with them).  

M4: Assess the employee relation policies, strategy and management style at Arcadia Group.  

D3: Critically evaluates employee relations and the application of HRM practices that inform and influence decision-making in an organizational context of Arcadia Group.

Task 4 (LO4: P7,M5) 

LO4 Apply Human Resource Management practices in a work-related context

P7: Illustrate the application of HRM practices in a work-related context, using specific examples.

Guidelines: (Give an example of job description and person specification for a specific job position of your choice). 

M5: Provide a rationale for the application of specific HRM practices in a work related context, provide recruitment and selection full plan for a specific position of your choice. 

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