The Effective Communication in Nurses And Patients Assignment

Assignment Task

Case Study

With reference to the Module content; Communication, Practicing needs - safety and risk, Pharmacology, Partnership, and Self-evaluation, write a case study of aspects of care provided with and for an individual by you. words and use Level 1-6 for the write up. On successful completion of this module write up. the learner should be able to:

1. Partnership session - Work in partnership with people, families, carers and colleagues to critically review and evaluate the use and effectiveness of nursing assessment strategies, nursing care plans and nursing interventions, and the therapeutic role of self within the nursing process.

2. Safety and risk in care planning session - Prioritise effectively and manage personal resources when meeting the challenges of providing safe and effective care for people with comorbidities and a range of complex nursing and social care needs.

3. Pharmacology session - Demonstrate detailed knowledge of pharmacology and recognise the effects of medicines, allergies, drug sensitivities, side effects, contraindications, incompatibilities, adverse reactions, prescribing errors and the impact of polypharmacy and over the counter medication usage.

4. All sessions - Use evidence-based best practice approaches for prioritising what is important to people, their families and carers at the end of life, supporting decision-making related to treatment and preferences of people who are dying, the deceased and the bereaved.

5. Self-evaluation session - Critically analyse the extent and limitations of their own proficiency and recognise when and how to refer people safely to other professionals or services for clinical intervention or support.

6. Communication session - Demonstrate the knowledge and confidence to communicate and contribute effectively and proactively to shared decision-making, goal-setting and planning with people, families, communities and professional and inter-professional teams, including safe discharge and transfers

INTRODUCTION

This essay is about a patient I supported during his episode with anxiety and panic attacks during my previous placement. This essay supports service users with a holistic perspective, evidence-based care analysis, and clinical reasoning and decision-making (Benner, Hughes and Sutphen, 2019). The patient will be Jide as per NHS England and NHS Improvement's confidentiality policy (NHS England, 2019). Staff must know their duties to safeguard people, maintain confidential information, and secure data. Thus, 25-year-old Jide is single, depressed, and anxious (SCIE, 2019; HM Government, 2018).

A month ago, Jide went to the Accident and Emergency Department (A&E) for chest pain. The consultant found feelings of sadness and anxiety after the exam (Saini et al., 2020). Jide was transferred from A&E to the mental health community support team. The team assessed Jide at home for First Response Team (FRT) Assessment to create a care plan (The Royal College of Emergency Medicine , 2021). Even though he is aware that the team is able to assist, he is concerned about the health of his elderly parents. Taking Clozapine prescribed medication. Jide is insomniac despite eating and drinking well. He was instructed and encouraged to take his medication; his case was debated at the multidisciplinary team meeting; and the team sought anxiety and coping therapy for him.

Moreover, severe worry, unease, and nervousness create anxiety disorders (Mental Health Foundation, 2022). Work, school, and family occasions can be missed due to anxiety (World Health Organization, 2022). Depressed people often experience chronic melancholy (Bernstein, 2021). This easy will as a whole be discussing Communication, Practicing needs – safety and risk, Pharmacology, Partnership, and Self-evaluation

COMMUNICATION

Effective communication involves sharing thoughts, ideas, knowledge, information, viewpoints, and notions to attain a goal (Afriyie, 2020). To communicate effectively, both the speaker and the listener must comprehend one another (Center for Creative Leadership, 2023; British Heart Foundation, 2018). According to Nasrollah, Rafii and Ghezeljeh, (2019), therapeutic support and care are necessary for the prevention of unfairness and discrimination in nursing.

Vermeir et al. (2015) found that treatment chances can be wasted due to failed communication. NHS England, (2023); National Council of State Boards of Nursing, (2018) mandates nurses to evaluate, document, and report on all patient treatments. Jide's documentation should have all relevant information for consistency (England, 2017). Section 6 of the NMC Code requires practitioners to communicate with service users clearly, simply, and non-judgmentally (NMC, 2018).

The NMC (2018) found that communication enhances recovery knowledge and patient outcomes. Patients are delighted when given ample information, claim (Mental Health UK, 2021). It was explained to Jide how excessive anxiety can harm his mental health in a respectful and nonjudgmental manner (Mental Health Foundation, 2022). Open communication and respect for patients' attitudes, preferences, needs, values, beliefs, and choices promote patient-professional relationships (Kwame and Petrucka, (2021); National Institute for Health and Care Excellence (NICE), 2021).

Jide felt more comfortable addressing his worries and triggers with the team. Jide was allowed to speak to show him respect (Aarons-Mele, 2020). Although the team also noticed his anxiety-related facial expression issues, verbal communication is essential for patient-centred care (Kwame and Petrucka, 2021). Eye contact, good posture, a calm voice, facial expressions, and gestures aid person-centred care (Mind Tools, 2022). Nonverbal communication helped the team to trust and respect Jide (Tegano, 2022).

SOLER is "S-sit squarely, O-open posture, L-leaning, E-eye contact, R-relaxed." (Egan, 2019). Jide was spoken to calmly and professionally about anxiety (Mind, 2021). Verbal and nonverbal communication helped us build trust, calm down his worries, control his anxiety, tell him he was not alone, and motivate him to be healthy (Segal et al., 2023). Regular exercise and diet improvements were encouraged. Jide was encourages to contact the team if depressed or anxious during office hours and can call NHS 111, option 2 during out of office hours (NHS, 2021).

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