The Impact of Communication Competence and Leadership Style - Management Report Writing Assignment Help

Assignment Task:

Introduction 

This report analysis of two journal articles examines communication competence and leadership style through the critical analysis. Mikkelson, York and Arritola (2015) study the effectiveness of leadership style and communication competence on employees. Muller, Evans, Frasche, Kern and Resti (2018) Argue that Communication Stories has an impact on stakeholders, employees and the work place as a whole. The following sections provide a critical analysis of communication papers selected for this report, followed by a summary discussion comparing the two articles that form the basis of this report.

Overview of Communication 

The impact of Communication competence and leadership style on employees outcomes 

Mikkelson, York and Arritola (2015) examined the knowledge of managers and supervisors about the relationship of employees outcomes in organisation such as job satisfaction, motivation, and commitment toward communication competence and leadership style. The study was conducted by using a questionnaire method on 276 employees from different sectors, with a variety of ages and working positions selection. The questions were made of a close ended and Likert type questions. Also, the questions were based on six hypotheses to measure the effects of effectiveness and appropriateness on employees outcomes. Mikkelson et al. (2015) found out that effective communication is necessary for employees to focus on organisation goals, vision and to understand their roles in the organisation. Also, appropriate communication with co-worker or supervisors inside and outside organisations helps employees to feel enthusiasm, fulfillment and loyalty toward their organisations, and create a peaceful and positive work environment. Moreover, this supported by (Emerson & Loehr, 2008 cited in Mikkelson et al. 2015) by having a direct relation as personal level relationship between employees and their supervisors that’s manage to create a strong correlation based on trust and Faithfull which result as high job proformas, commitment and, loyal employees and supervisors for the organisation. Furthermore, Mikkelson et al. (2015) found that communicating between workers with other employees and workers with their supervisors within the norms and expectations in a workplace helps improve of the chemistry between workers and produce a positive work environment, where workers feel valued and revered. The authors reported that future studies could look at how progressively explicit correspondence practices such as listening, sympathy, quickness, self-exposure, and relational maintenance behaviors are identified with key representative results. It likewise may be useful to comprehend specific negative behaviors, for example, contentiousness or distributive clash styles and their relationship to worker outcome.

Communication stories on workplace communicating

Muller et al. (2018) researched the impact of communication story on employees, supervisors, and the workplace environment. The study examined the apparent effect of Communication Stories on participants, their job coaches, and workplace managers using a combination of quantitative and qualitative methods. The study was conducted on nine fresh high school graduate students diagnosis with concomitant, language impairments, intellectual disabilities and autism by having several questions then they interviewed by their job coaches and workplace supervisors and share their stories to them. The insights reported by Muller et al. (2018) include how the managers and job coaches interviewed focused on considering the reaction of the stakeholders and other employees in the workplace. Based on the authors strategy they found out that job coaches have experienced significant amount of knowledge about how to communicate properly with people with disability and give them some confidence. Moreover, the participants who have disabilities after shearing their stories the authors found that they gain more self-confidence, empowerment, happy feelings and they interacting with their co-worker and worker increased. Furthermore, the supervisors after hearing participant stories they realize that they need to give people with disabilities more chances to prove them self at work and not just judging on the appearance, and they realize that they should to get more active and communicate with all employees who work under their eyes. Based on the results, communication story it’s a method to bond organisation together and make all workers from different backgrounds and cultures work as one in positive and loving environment without any discrimination. However, Muller et al. (2018) reported that future studies should include more participants from different ages and they should use more rigorously controlled design.

Comparison between Mikkelson (2015) and Muller et al. (2018)

The articles by Mikkelson (2015) and Muller et al. (2018) focused on communication and interacting between workers or employees and co-worker or supervisors, and the outcome of this interaction. Each article examined and measures research with different method and deesign. For example, Mikkelson (2015) use an experimental design using a questionnaire, to 276 worker participants working in different companies and sectors. On the other hand, Muller et al. (2018) use a qualitative and quantitative approach based on interviews with supervisors, job coaches and nine fresh graduated students diagnosis with concomitant, language impairments, intellectual disabilities and autism. Furthermore, Different method used to conduct data but similar overall result. According to the findings by Mikkelson (2015) the examination can be utilized to advise preparing and improvement for leaders in organisations. Furthermore, a leader's ability to achieve the undertakings required and to do as such that increase inspiration, job satisfaction, and loyalty toward the organisation is connected to that leader's degree of communication knowledge and administration style. Subsequently, preparing for workers and supervisors could include an accentuation for clarifying the benefit of embracing distinctive leadership styles to address the issues of the workers and clarifying how a communicator can be both effective and appropriate in their cooperation with workers. In contrast Muller et al. (2018) show Communication Story is explicitly intended to help workers and seems to have positively affected representatives' connections and collaborations with their supervisors. Moreover, the Communication Story take a new advancement and improves laborers' control over the way toward showing others how to communicate with them more effectively. The analysis of these two articles is that to have a better workplace environment and happy employees’ managers and supervisors they have to communicate with their workers.

Conclusion

This report examined two articles which researched the significant of communication in workplace or organisation. It summed up the key arguments of each article and the research strategy used.  The key points show that communication effectiveness can be achieved by leaders and that trust facilitates leadership relationships within organisations. Furthermore, communication and leaders have huge impact on employee’s outcome.

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