Highlights
Why is studying compassion both “timely and timeless” according to the authors? Why might it be timely for us today?
What are some triggers of suffering at work? Can you add to this list?
According to the research, how does compassion at work benefit the sufferer?
According to the research, how does compassion at work impact on others such as the person noticing the suffering (the focal actor), and other witnesses? Have you experienced this in your own work?
Unpack the sub-processes of “the interpersonal process of compassion”.
Describe the role of sense-making for both the sufferer and the focal actor. When are suffers seen as more or less deserving of compassion?
What are the practical implications of research on compassion for leaders – how can they promote compassion within their organizations? Can you think of any examples?
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