The Selection of the IT Platform: Enterprise System Implementation in the NZ Health Board - Nursing Assignment Help

Assignment Task:

For this assessment task, you are to critically evaluate the above case study and write a report on the roles of a business analyst. The literature provides several examples of Enterprise System upgrade/implementation projects. The authors of this case study provide events surrounding the Enterprise System implementation project at the NZ Health Board.  You, as a consultant, need to thoroughly study the scenario and propose innovative solutions for a better outcome.  DO NOT simply restate the findings of the paper (case study), but utilise the information provided in the case study to support your arguments and reasoning.

In this report, you need to evaluate the information presented in the case study and then describe various roles of a business analyst, proposed plan of action and the potential management issues.

Part 1: Case Description

Points to consider

• Organisational strategy

• Stakeholders (customers, suppliers, etc.) and stakeholder management

• Organisational structure/design and leadership

• Reasons for Enterprise System upgrade/implementation

• Organisational goals and the opportunities

Part 2: Roles of the Business Analyst

Points to consider
 

• Considering the situation, describe the role of a Business Analyst (i.e. what role the BA should play, for e.g. Politician, Investigator, Analyst, Change Agent, Facilitator, Process Improver, etc.) with justification

• Detail how the business case would be developed for an Enterprise System upgrade or replacement project (as described in the literature) and discuss their suitability in the NZ Health Board’s project

• Analysis Techniques: Describe various analysis techniques presented in the literature and detail how one or more of these can be used in the NZ Health Board’s project

• Requirements Analysis and Specification: Detail how the business case was developed in case of the NZ Health Board's project and then compare it against the approaches discussed in the prescribed textbook (or literature)

• Requirements Validation: Describe how you would validate the requirements with supporting literature

Part 3: Proposed Plan of Action

The case study explains the events that led up to the selection of the original IT platform and the challenges the project team faced in deciding what to do when the platform did not meet contractual specifications.  You as a Business Analyst, review the current literature including trade journals, etc. and present ideas with proper justification to resolve the problems stated in the case study .

Points to consider

• Description of the strategy adopted for this project

• Challenges faced by the organisation

• Alternative approaches to select projects in situations such as this (NZ Health Board’s project)

• Advantages and drawbacks of the proposed approaches compared to the strategy adopted by the NZ Health Board

Part 4: Potential Change Management and Risk Issues

Points to consider

• Possible change management issues associated with the proposed approaches stated earlier in part 3

• An action plan to address change management issues describing how a Business Analyst would address each of the stated issues with supporting arguments

• Senior management support for change for each scenario 

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