Highlights
Task:
Students are required to describe the elements of a Strategic Plan and identify key performance measures for a Not-for-Profit social service operating in their state. The service type, Vision and Mission are presented below:
• The service Support service for young people experiencing mental health issues and experiencing homelessness
• The Vision: An Australian service where young people can gain access to appropriate support for mental health and housing.
• The Missior To enable young people who are experiencing mental health issues to secure safe and stable housing and ongoing support.
Based on your individual research, the Strategic Plan will include the following:
• Four Service Values and the reason why you chose each value.
• Three Strategic Objectives (or goals) of the organisation.
• For each Strategic Objective identified, list one Outcome that can be measured that relates to the benefits of the service that you want to achieve.
• For each Outcome identified, list a related Output that tracks the services that are provided.
• Select one Strategic Objective and identify a Benchmark that you could use to assess the performance of the service. Include a description of how the Benchmark you have chosen relates to a relevant Outcome or Output measure.
• Identify the Impact that you want to achieve and describe the wider social and economic consequences of the of the work of the service.
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