Therapeutic Communication - Mr Rossi Case Study - Nursing Assignment Help

Assignment Task:

Brief task description
Students will prepare and record an oral presentation based on a given case study. The task will require consideration of communication processes between nurse, patient and family with respect to frameworks and concepts of care covered in the course content. Students will also prepare and present a SOAP note and SBAR verbal clinical handover as part of their presentation.

Course Objectives measured

CLO 1. Apply therapeutic communication knowledge to case studies. 
CLO 2. Identify and reflect upon factors that contribute to effective and ineffective interpersonal and inter and intra professional communication and the implications for patient safety. 
CLO 3. Identify and explain strategies that promote resilience and self-care in interpersonal communication. 
CLO 4.Use and reflect on emerging critical thinking, digital literacy and health literacy using correct academic writing skills.

Case Study
Mr. Rossi is 90 years, an Italian immigrant from the 1950’s and is in an aged care facility in Toowoomba. He has been placed in the facility recently as he lives on his own, and has been deemed unsafe to self-care and mobilise at home without some supervision. He is a widower of 7 months and is still grieving the loss of his wife who cared for him due to his reduced mobility. He is upset about leaving his family home that he built for his wife on their arrival to Australia. Every day he asks staff, “When can I go back home?”
You are the student nurse caring for Mr. Rossi and you respond to a call from his nurse-call button. Mr Rossi has family visiting and they start to question you on why their Dad has been told he “can go home this weekend as he is improving” and “his nurse said today that he can go home.” You attempt to explain this is incorrect, when Mr Rossi interrupts and states he was told this morning when he was escorted to the bathroom without any assistance. He states he was praised by you, for “doing so well on your own” and “completing all the morning wash and teeth brushing with no help at all.” 
You realise there has been a misunderstanding of your positive praise for Mr Rossi and you move closer towards Mr Rossi, leaning over him to face him to start saying loudly:
 “No I didn’t Mr Rossi, you have that mixed up. I was just praising you for being very good on your own, not needing my help.”
With that, Mr Rossi’s son stands up, moves closer to you and states loudly, 
“Don’t speak to my father like that! He is not deaf and that was very rude the way you spoke to him just now.” 
You step back from the son quickly, startled by his close presence. You then turn to speak to Mr Rossi who is sitting in bed. 
“Sorry Mr Rossi, but you need to tell your family the truth. I didn’t say you were going home. You have misunderstood that my praise of you was suggesting that you are ready to go home today.”
 

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