Highlights
Task 3A – Report on the analysis
Task 3B – Forum Discussion of the individual presentation
Task 3C – Individual Video Presentation
There should be an overview of the assessment task and expectations of students to successfully complete the task. This is an individual report. It should include the following:
Your work will be assessed in terms of the following criteria:
1. Effectiveness of communication – i.e. readability, legibility, neatness, completeness and presentation
2. Demonstrated understanding of the subject matter covered - This will be evidenced by your ability of submitted answers.
Certain aspects of these questions may require some assumptions to be made. Therefore, different answers are very acceptable. For ease of marking please specify these if you think it clarifies your decisions and responses. Unless assumptions are provided your work would be marked with the marking guide provided . The marks for individual criteria are already discussed along with the questions.
Your assignment must be submitted into the Turnitin drop box on LMS in the respective slots.
Assessment Task: You are the RM at Lilydale Resorts in Victoria along the Yarra ranges which has 100 fully serviced bedrooms for guests to visit during the winter. Jasper the property’s DOSM and Sierra the manager. Three of you serve on the hotel’s RM boards committee headed by the DOSM. Last year 2020 first week June winter season records showed that the hotel had suffered a heavy blow because of the governments lockdown restriction and customers were not ready to risk their money and life because of the lockdown scenarios. This year they are getting offers from everywhere and they are worried that they will be overbooked. Jasper the DOSM has received 3 offers and he wants to know which would yield more for the business during the first week of June weekend from 4th June 2021 till 11th June 2021. To make up for the loss from last year the management has decided to charge $129.99 per night for rooms on rack rate and its looking a for a 40% profit margin on the yield they make to compensate the previous years loss and also unsure about this years occupancy rates – Historically they are occupied only 60 % during this time.
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