Understand the Complexities of IT Operations Management - IT Assignment Help

Assignment Task:

Task:

Case Study Introduction 
Overview 
The purpose of this continuing Case Study is for you to understand the complexities of IT Operations Management and be given the chance to work on a practical example. As the Case Study is understood, the requirements of the IT Operations will be exposed. Then these requirements will form a common basis for discussion, exploration and understanding. The Case Study will form the basis of a number of tutorials. During each tutorial, in groups, you will do ongoing development of the company's IT Operations environmen. This will also be submitted as a portfolio at the end of the semester (see Assessment  Task 3). This will be part of your class mark assessment. There will be pre-work required that must be completed prior to attendance of the tutorials. 

The objectives of this Case Study are: 

1. to give you an understanding of the complexities of IT Operations

2. to give you and the tutors a common basis or classroom discussion and exercises

3. to place an IT operation department in an organisational perspective

4. to allow creativity in creating the organisation sub-hierarchies 
All tutorials (unless otherwise indicated) are based on the Case Study. As you go through the tutorials, the structure and operations of Under Milkwood will become clearer. 
In the choice of a gaming company as a Case Study where its business is developing and running games, students should realise that IT Operations does not refer to the gaming part of the company. Just like if the company made and sold wooden furniture, the construction of the furniture would be OUTSIDE the scope of IT Operations for that company. 
You should create a folder for Under Milkwood, which will be added to each week. You should update this folder with summary lists produced in the class. The material in the folder will be used in subsequent tuts, please bring it to all tutorials. You will have to take notes through the tutorial group work, basically copying for yourself what the group does. 
 

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