Highlights
Aim:
This module aims to provide the student with a knowledge and understanding of Rooms Management issues and themes. The student will be able to apply these themes and issues to a range of hospitality operations and establishments.
1 Explain the financial contribution that room’s revenue producing areas make to the business unit.
2 Demonstrate and apply principles of pricing to the rooms product and evaluate the potential benefits of effective practices to profitability.
3 State and evaluate methods used to optimise profitability as applied to a fixed capacity inventory, recognising dynamic growth in related technological developments
4 Identify the expectations of customers from diverse markets and explain how providers of accommodation meet their needs through the effective delivery of customer service
5 Select appropriate control approaches, systems, methods and techniques in relation to various rooms operations.
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