You Have Been Working As A Supervisor In A Community Assignment

Assignment Task

Project 1

You have been working as a supervisor in a community service organization for some time. Five new staff members have been appointed. These are people with little or no previous experience in community services work.

The organization has a policy of recognising diversity—personal/ individual and cultural. The current workforce is, therefore, comprised of a number of people from different cultures, with a wide range of background experiences and skills.

Inclusivity policies are supported by the current workforce and there is very little conflict. All staff receives cross-cultural training which helps them accept workforce diversity and accommodate the diverse needs of the clients for whom they care.

The site manager has asked you to make a 1-hour presentation to the new staff members explaining below details.

• The ways in which diversity can impact on their work and work relationships
• The benefits of diversity
• The need for inclusivity, cultural safety and cultural competence
• Why it is necessary to reflect on their own individual and cultural characteristics, biases and prejudices
• How diversity should be valued and accommodated
• How effective and mutually beneficial relationships can be built with work mates, clients and clients’ families
• How to overcome communication barriers
• How the individual and cultural needs of clients can be accommodated and respected
• The methods that might be used to prevent, overcome or manage cultural conflicts
• Strategies that people can use to improve their own self and social awareness

How will you deliver the presentation and what resources might you use to support the presentation?

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